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Canon Hughes
Canon Hughes at Banister Chrysler Dodge Jeep Ram of Hampton
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Canon Hughes

Service Advisor

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.2
52 Reviews
4.2

52 Reviews

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52 Reviews of Canon Hughes

May 10, 2025

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Respectful and great service. Didn't have a long wait. My service was complete and satisfied More

by Tamika
Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes

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May 10, 2025

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Respectful and great service. Didn't have a long wait. My service was complete and satisfied More

by Tamika
Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes

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May 07, 2025

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Service was scheduled, but parts were not there when I came for the appointment. Service was completed after three trips. AI scheduling does not work. Based on the Service department performance, I will n More

by stewart6615
Recommend Dealer
No

Other Employees Tagged: Canon Hughes

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May 08, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Stewart6615, it is with our sincere apology that your visit did not meet your expectations. We are exploring with AI in an effort to improve our scheduling, so we appreciate your feedback and will take this as an opportunity to improve. We would surely welcome another opportunity to assist you in the future if you would strongly reconsider. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

May 05, 2025

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I needed an oil change and an expectations sticker and they were able to get it done! Thanks again! More

by martelpeden
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Yes
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April 30, 2025

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They helped us tremendously after a shady used car dealer. Canon was easy with us. More

by Michael.Grafmuller
Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes

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May 01, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Michael.Grafmuller for your kind words on behalf of your Service Advisor, Canon Hughes and Banister Chrysler Dodge Jeep RAM. We are very pleased that we were able to meet your expectations. Please know that we welcome on your future visits. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 30, 2025

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Great Customer Service The service team at Banister Hampton was very pleasant and I will make this my preferred dealership!!!! More

by steelers7956
Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes

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May 01, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Steelers7956 for sharing your 5-star review. Our goal at Banister Chrysler Dodge Jeep RAM is to give all of our customers that Truly Exceptional experience and we are happy to know that it was achieved during your visit. FYI: I'm from Pittsburgh and it was nice to see your steelers7956!!!! Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 28, 2025

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Well I went in for cylinder 5 for a misfire but sadly my car still has the same issue with same cylinder More

by Whitakerdock
Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes

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May 01, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello Whitakerdock, thank you for your response and we truly apologize that your concern with your vehicle was not resolved. You are welcome to return and we will do our best to make the repair if possible. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 10, 2025

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Great staff, very personable , clean environment, relaxing waiting area with comforts for customers waiting for their vehicles . Outstanding Setvice More

by bjlauderdale7
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Recommend Dealer
Yes
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Apr 11, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello bjlauderdale7 and please know that Canon Hughes strives to give all of our guests that 5-star experience. We appreciate your feedback and Banister Chrysler Dodge Jeep RAM takes pride in achieving this type of feedback. We welcome you back and feel free to request Canon Hughes. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 09, 2025

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Excellent service, quick and efficient. I had no reason to complain And got my vehicle back quicker than I expected More

by matthew.houston757
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward

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Apr 11, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you matthew.houston757 for your kind words and 5-star rating. We appreciate your feedback and please know that we are here for you for any future needs that you may need. Angela Freeman Your Customer Experience Manager (757) 802-9615

April 07, 2025

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Employee Rating

That the banister dealer has amazing deals, and great customer service. Had just what I was looking for More

by chrisdaleney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward , Mr. Darrel

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Apr 11, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you chrisdaleney for sharing your feedback and especially for the 5-star review. Banister Chrysler Dodge Jeep RAM strives to give our guests a truly exceptional experience and it appears that happened for you. Angela Freeman Your Customer Experience Manager (757) 802-9615

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