Caitlyn Osterman
Caitlyn Osterman at Crosswell Ford

Caitlyn Osterman | Page 3

Sales Consultant

Crosswell Ford

222 South Locust Street
Manteno, IL 60950

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Caitlyn Osterman

August 20, 2025

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Employee Rating

Caitlin Osterman was very nice and helpful. The whole team seemed to care that I got a vehicle that I was happy with. More

by lindseykinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Crosswell Ford responded

Thank you for sharing your experience with us. We are so glad to hear that Caitlin and the team at Taylor Ford of Manteno provided you with helpful and caring service while finding the right vehicle. Our goal is always to make sure our customers leave happy and confident in their purchase. We truly appreciate your feedback and look forward to serving you again in the future.

August 14, 2025

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My wife and I shopped multiple dealerships and in the end the service that we received from caitland and the rest of the staff was amazing from start to finish More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra, Anthony Melia

Aug 15, 2025

Crosswell Ford responded

Thank you for sharing your experience with us. We are thrilled to hear that Caitlyn and the rest of our team at Taylor Ford of Manteno provided you with amazing service from start to finish. We strive to make every visit a positive and memorable one, and it means a lot to know we met your expectations. We truly appreciate you choosing our dealership after visiting multiple others, and we look forward to assisting you again in the future.

August 09, 2025

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Service department was fast , and very helpful I will recommend to friends and family Overall a great experience More

by bigtaunch
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Anthony Melia

Aug 11, 2025

Crosswell Ford responded

Thank you for sharing your positive experience with us. We are happy to hear that our service department at Taylor Ford of Manteno was fast and helpful. Your recommendation to friends and family means a great deal to our team, and we truly appreciate your support. We look forward to continuing to provide you with great service in the future.

July 16, 2025

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Awesome experience! Easy to work with and very accommodating. They made us feel like family! More

by Dlutz3359
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 16, 2025

Crosswell Ford responded

Thank you for sharing your experience! We truly appreciate your kind words about our team at Taylor Ford of Manteno in Manteno Illinois. It means a lot to know you felt like family while working with us. If there is ever anything else we can assist with, we are always here to help. Enjoy your vehicle and thank you again for choosing Taylor Ford of Manteno!

July 14, 2025

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Almost incurred steep costs by taking their loaner out of state Good thing I asked about it beforehand. More

by Tempi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 15, 2025

Crosswell Ford responded

Thank you for sharing your feedback and for taking the time to leave a review. We are glad you checked with our team beforehand regarding the loaner vehicle guidelines. We do always aim to be upfront about our policies and appreciate customers reaching out with questions. If there is ever anything else we can assist you with, please feel free to contact us at (815) 468-6566.

July 05, 2025

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Taylor Ford staff are always very accommodating and extremely helpful. Nidal (Nick) went above and beyond to make sure the price fit and the vehicles were exactly what we wanted. Caitlyn even took a ch More

by Mustang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Crosswell Ford responded

Thank you for the wonderful review! We’re thrilled to hear that Nidal (Nick) and Caitlyn went above and beyond to make your experience such a positive one. At Taylor Ford of Manteno in Manteno Illinois, we take pride in having a team that genuinely cares about helping customers find the right vehicle for their needs. We truly appreciate your kind words and look forward to assisting you again in the future!

June 04, 2025

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Professional service and good selection. This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and pers More

by robinzivanovich
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Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra

Jun 06, 2025

Crosswell Ford responded

Thank you so much for your continued support and loyalty. We truly appreciate you choosing Taylor Ford of Manteno for your fourth vehicle purchase. It means a lot to know that our communication, vehicle selection, and service department have consistently met your expectations. We are proud to serve the Manteno community and look forward to helping with anything you need in the future. Thanks again for being part of the Taylor Ford of Manteno family!

June 01, 2025

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I live out of state, and purchased my vehicle electronically. Caitlyn & Nick both promptly answered every question I had, while attending to every concern of mine throughout the process. I can’t More

by NIKO.BRUNELAS7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra, Anthony Melia , Chipper Croswell

Jun 02, 2025

Crosswell Ford responded

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Caitlyn, Nick, and Anthony provided outstanding service throughout your long-distance vehicle purchase. At Taylor Ford of Manteno in Manteno Illinois, we take pride in offering a smooth and transparent buying process, whether you're local or out of state. Your kind words about our team's professionalism, communication, and commitment to going above and beyond mean a great deal. We truly appreciate your trust in us and hope you enjoy your new vehicle for many miles to come!

May 07, 2025

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Very good dealer. Treated us fairly on our trade in. There is no sales pressure. Answered all our questions . Good people to work with. More

by SMOKYDONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Anthony Melia

May 08, 2025

Crosswell Ford responded

Thank you for the great review! We’re glad to hear you had a positive experience with no sales pressure and that our team at Taylor Ford of Manteno in Manteno Illinois treated you fairly on your trade-in. We take pride in being transparent, helpful, and easy to work with. If there is anything else we can assist you with, please don’t hesitate to reach out.

April 29, 2025

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Caitlyn Osterman and the Taylor Ford team were professional and great to work with on the vehicle purchase. I would recommend them if you are looking for a new car. Thank you! More

by Robinhood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boyce, Nick Shaqra, Anthony Melia , Pablo Flores

Apr 30, 2025

Crosswell Ford responded

Thank you for the great review! We’re glad to hear that Caitlyn Osterman and the team at Taylor Ford of Manteno provided you with a professional and smooth vehicle buying experience. Your recommendation means a lot to us and helps others in the Manteno and surrounding areas find a dealership they can trust. Thank you for choosing Taylor Ford of Manteno and enjoy your new vehicle!

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