Caitlyn Osterman
Caitlyn Osterman at Crosswell Ford

Caitlyn Osterman

Sales Consultant

Crosswell Ford

222 South Locust Street
Manteno, IL 60950

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Caitlyn Osterman

May 28, 2026

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Employee Rating

This dealer was outstanding in our customer service & going to great lengths to help us get th best deal. Anthony was very instrumental in finding us the right vehicle for our needs & the best lease wit More

by jaywhite1954
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Recommend Dealer
Yes
May 28, 2026

Crosswell Ford responded

Thank you for the great review! We are so happy to hear Anthony provided outstanding customer service and helped you find the perfect vehicle and lease for your needs. Our team at Crosswell Ford in Manteno, Illinois works hard to make the car buying experience easy and stress free. We truly appreciate your recommendation and thank you for choosing Crosswell Ford!

May 26, 2026

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Anthony was STELLAR in getting us into our Bronco! A++++ all the way! Can't thank him enough! The entire dealership is super! Thanks for the donuts, too! LOL More

by marianneh3554
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Recommend Dealer
Yes
May 27, 2026

Crosswell Ford responded

Thank you for the awesome review! We are so glad Anthony provided a stellar experience getting you into your Bronco! Our team at Crosswell Ford in Manteno truly appreciates your kind words, and we are happy you enjoyed the donuts too! Enjoy your new Bronco and thank you again for choosing Crosswell Ford!

May 15, 2026

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David was extremely helpful. He demonstrated all the technology and ensured I knew as much as possible. More

by laughteriskey1@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia, David Alvarez

May 15, 2026

Crosswell Ford responded

Thank you for the great review! We are thrilled to hear David took the time to walk you through all the technology and made sure you felt confident with your vehicle. Providing a helpful and informative experience is what we strive for at Crosswell Ford. We appreciate your support and hope you enjoy your new vehicle!

April 02, 2026

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Jim was great to work with and helped us get set in our new car! We were initially stressed/worried after the storm took out our cars, but Jim made everything simple and made us feel comfortable. More

by jesskinn
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Recommend Dealer
Yes
Apr 08, 2026

Crosswell Ford responded

Thank you for sharing your experience with Crosswell Ford in Manteno, Illinois. We are so glad to hear that Jim was able to make the process simple and comfortable during a stressful time. Helping our customers feel confident and taken care of is what we strive for every day. Enjoy your new vehicle and please let us know if there is anything else we can do for you.

March 31, 2026

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I know many people who needs a car after this tornado hit. I will definitely refer them to Taylor Ford. The attention of meeting my needs made me feel like family. I am thrilled with my Ford Fusion Titan More

by bertie02
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Recommend Dealer
Yes
Mar 31, 2026

Crosswell Ford responded

Thank you for your kind words and for trusting Crosswell Ford in Manteno Illinois during such a difficult time. We are truly grateful for your recommendation and are so glad to hear you felt like family throughout your experience. Congratulations on your Ford Fusion Titanium Hybrid, it is an incredible vehicle and we are thrilled it was the perfect fit for you. If you or anyone you know needs anything, our team at Crosswell Ford in Manteno is always here to help.

March 29, 2026

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Anthony took time with us and went through explaining each step of the process along with answering each and every question that we had. We did not feel rushed or any type of pressure throughout. From ma More

by lewis00
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Recommend Dealer
Yes
Mar 30, 2026

Crosswell Ford responded

Thank you for sharing your experience! We are thrilled to hear that Anthony and the team at Crosswell Ford in Manteno made the car buying process smooth and enjoyable for you. We appreciate your kind words and look forward to continuing to serve all your automotive needs at our Manteno location.

March 07, 2026

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Bought a new Explorer with my wife. Our Sales Associate, Tony, Jr., had the vehicle we wanted to see ready for us to test drive and the sales process was painless. The "no hard sell" More

by TOMDANIELEWICZ
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Recommend Dealer
Yes
Mar 09, 2026

Crosswell Ford responded

Thank you for sharing your experience. We are glad to hear that Tony Jr. had the Ford Explorer ready for your test drive and made the process smooth and comfortable. Providing a relaxed and helpful buying experience is exactly what we strive for at Crosswell Ford in Manteno, Illinois. We truly appreciate your recommendation and hope you and your wife enjoy your new Explorer for many miles to come.

March 05, 2026

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Mike,Joel and Tucker were great to work with. Service was prompt and friendly . Would highly recommend. More

by dancer1956
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Recommend Dealer
Yes
Mar 06, 2026

Crosswell Ford responded

Thank you for the great review and recommendation. We are glad to hear Mike, Joel, and Tucker provided prompt and friendly service during your visit. Our team at Crosswell Ford in Manteno, Illinois works hard to make every service experience smooth and enjoyable, and your feedback means a lot to us. We appreciate you choosing Crosswell Ford and look forward to helping you again in the future.

February 17, 2026

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Great place to do business ! ! Sales and service department are exceptional . Would definitely recommend . Special shout out Jim and Tim More

by dancer1956
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Recommend Dealer
Yes
Feb 18, 2026

Crosswell Ford responded

Thank you for the great review and recommendation. We truly appreciate your kind words about the sales and service departments here at Taylor Ford of Manteno in Manteno, Illinois. Jim and Tim will be excited to hear your shout out. We are grateful you chose Taylor Ford of Manteno for your vehicle needs and look forward to helping you again in the future.

February 05, 2026

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Fantastic team. Beautiful receptionist. This team works together and they care. I highly recommend them to anyone shopping for your next vehicle. New or used. Go s More

by TIMR4069
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Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Jim Steele, Chipper Crosswell , Mike in the maintenance shop. Thanks Mike.

Feb 09, 2026

Crosswell Ford responded

Thank you for the kind words and recommendation. We truly appreciate you taking the time to share your experience with our team. At Taylor Ford of Manteno in Manteno Illinois, we take pride in working together to provide a welcoming and caring environment for every customer shopping for a new or used vehicle. We are grateful for your support and look forward to helping you again in the future.

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