Jim Crosswell
Jim Crosswell at Crosswell Ford

Jim Crosswell

General Manager

Crosswell Ford

222 South Locust Street
Manteno, IL 60950

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of Jim Crosswell

May 13, 2026

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Employee Rating

I was very pleased with the service I received when buying my car after the tornado. David was extremely helpful, kind, and made the whole process much easier during a stressful time. Thank you! More

by kjryan26
Recommend Dealer
Yes
May 13, 2026

Crosswell Ford responded

Thank you for sharing your experience. We are glad to hear that David was extremely helpful, kind, and able to make your car buying process much easier during such a stressful time after the tornado. At Crosswell Ford in Manteno Illinois, we are committed to supporting our customers when they need it most, and we truly appreciate you choosing us. Enjoy your new vehicle and thank you for being part of our dealership family.

May 13, 2026

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They searched thoroughly for the exact Jeep I wanted, it’s beautiful! Dave Alverez is very easy to work with, excellent dealership! More

by Billy and Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia, David Alvarez

May 13, 2026

Crosswell Ford responded

Thank you for your kind review. We are glad our team was able to locate the exact Jeep you were looking for and that you are enjoying your new vehicle. Dave Alverez will appreciate your feedback and we are happy to hear he made the process easy. We appreciate you choosing Crosswell Ford in Manteno Illinois and we look forward to serving you again.

May 13, 2026

Billy and Michelle responded

Yes I had a tall order, they tried 3 times and were ready to buy but we had to wait until the exact Jeep came in at a reasonable price. Silver, 2024, under 10K miles, one touch top and fully loaded, I couldn't be happier with this lovely Jeep! Thanks again Dave and company!

April 29, 2026

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Had a great experience buying a Bronco from Crosswell Ford. Our salesman Miguel made the process easy. Jim made sure he secured the one we wanted over 400 miles away! Highly recommend this dealership More

by Hamilton25
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia, Miguel Sanchez

May 01, 2026

Crosswell Ford responded

Thank you for the great review! We are thrilled to hear you had a great experience buying your Bronco from Crosswell Ford in Manteno, Illinois. Miguel and Jim work hard to make the car buying process easy and to go above and beyond for our customers. We truly appreciate your recommendation and thank you for choosing Crosswell Ford!

April 29, 2026

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I had such an amazing experience at Crosswell Ford. Jim truly went above and beyond to get me the exact car I wanted, even bringing it in from Kentucky. That meant so much to me and I’m incredibly grat More

by Khloe17.kh
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Recommend Dealer
Yes
May 01, 2026

Crosswell Ford responded

Thank you for the amazing review and for choosing Crosswell Ford in Manteno, Illinois. We are thrilled to hear Jim went above and beyond to find the exact vehicle you wanted and that Miguel made the entire buying process easy and stress free. Our team works hard to deliver a great car buying experience, and it means a lot to know we helped make this special moment happen for you. Congratulations on your new vehicle and thank you again for trusting Crosswell Ford!

April 04, 2026

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Anthony made the whole experience of finding my perfect car so easy! He really took the time to listen to what I was looking for and made sure everything checked my boxes. The entire dealership was welcomi More

by Felicity
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Sanfratello

Apr 08, 2026

Crosswell Ford responded

Thank you for the great feedback! We are so glad to hear Anthony made your car buying experience easy and enjoyable by really listening to what you were looking for. Our team at Crosswell Ford in Manteno, Illinois works hard to create a welcoming and professional environment, and it means a lot to know that came through during your visit. We appreciate your business and hope you love your new vehicle!

March 31, 2026

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I know many people who needs a car after this tornado hit. I will definitely refer them to Taylor Ford. The attention of meeting my needs made me feel like family. I am thrilled with my Ford Fusion Titan More

by bertie02
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Recommend Dealer
Yes
Mar 31, 2026

Crosswell Ford responded

Thank you for your kind words and for trusting Crosswell Ford in Manteno Illinois during such a difficult time. We are truly grateful for your recommendation and are so glad to hear you felt like family throughout your experience. Congratulations on your Ford Fusion Titanium Hybrid, it is an incredible vehicle and we are thrilled it was the perfect fit for you. If you or anyone you know needs anything, our team at Crosswell Ford in Manteno is always here to help.

March 29, 2026

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Anthony took time with us and went through explaining each step of the process along with answering each and every question that we had. We did not feel rushed or any type of pressure throughout. From ma More

by lewis00
Sales Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Crosswell Ford responded

Thank you for sharing your experience! We are thrilled to hear that Anthony and the team at Crosswell Ford in Manteno made the car buying process smooth and enjoyable for you. We appreciate your kind words and look forward to continuing to serve all your automotive needs at our Manteno location.

March 25, 2026

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I can't say enough about my experience with Croswell Ford, GM Jimmy, Aaron & Chipper, Sales Mgr's, Tony in finance and especially Ashlyn who makes the experience enjoyable. I can't thank each of them e More

by chris41323
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Recommend Dealer
Yes
Mar 26, 2026

Crosswell Ford responded

Thank you for the incredible feedback about your experience with Crosswell Ford in Manteno, Illinois. We truly appreciate your kind words about Jimmy, Aaron, Chipper, Tony, and Ashlyn, and it means a lot to hear that our team continues to provide professional, honest, and enjoyable service. Earning the trust of you and your entire family is something we are very proud of. Thank you for your recommendation and for being part of the Crosswell Ford family, we look forward to helping you again in the future.

March 24, 2026

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New purchase 2026 Active FWD Escape From Crosswell Ford Everything about the purchase went very well. Jim Steele is The Best To See When You Want To Buy New And Used This Is My Fourth New Ford Vehicle From More

by Peter Bilotto
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Anthony Melia Jr

Mar 24, 2026

Crosswell Ford responded

Thank you for your continued trust in Crosswell Ford in Manteno, Illinois and congratulations on your new 2026 Ford Escape. We truly appreciate your loyalty and are honored to have earned your business for the fourth time. Jim Steele takes great pride in helping customers find the right vehicle, and it is wonderful to hear our finance team made everything clear and easy for you. We are grateful for your recommendation and for allowing Crosswell Ford to be part of your family’s car buying journey.

February 22, 2026

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Anthony was phenomenal with helping me find the vehicles that would best suit my needs! He was great to work with and incredibly helpful! More

by gabesmama7611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Crosswell Ford responded

Thank you for the great review. We are so glad to hear Anthony was phenomenal in helping you find the vehicle that best suits your needs. Our team at Crosswell Ford in Manteno, Illinois is committed to providing a helpful and stress free car buying experience, and it means a lot to know Anthony delivered that for you. We appreciate you choosing Crosswell Ford and look forward to helping you again in the future.

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