Cain Carter
Cain Carter at Niello Audi
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Cain Carter

Internet Sales

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
48 Reviews

Dealership Experience

15 yrs, 11 mos

4.9

48 Reviews

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48 Reviews of Cain Carter

November 18, 2024

Dealership Rating
Employee Rating

Unorganized and unprofessional. Will not buy another car from niello and we have bought two from niello. More

by HOWARDWHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dianne Ponce

Nov 18, 2024

Niello Audi responded

We're sorry to hear about your experience here at Niello Audi. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns and do what we can to provide a more positive experience. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

October 14, 2024

Dealership Rating
Employee Rating

Jacqueline and Cain were both super helpful and thorough with no pressure making the experience comfortable and easy. More

by ANNARICCIMADDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Niello Audi responded

Anna, Thank you! Jacqueline, Cain, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

September 28, 2024

Dealership Rating
Employee Rating

Customer service is great. Cain goes above and beyond and we will be repeat customers. More

by CARINWISNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Niello Audi responded

Carin, Thank you for taking the time to share your thoughts on working with Cain and our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

September 22, 2024

Dealership Rating
Employee Rating

When we arrived at Audi Niello at first glance it’ll seems nice but once we walked into the building you can already feel the dynamic is off. The sales people and managers are fake smiles and hand shake More

by Ccreview25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Abilio and one of the sales and/or finance managers and others chatting in the background

Sep 27, 2024

Niello Audi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Aaron Thetford General Manager athetford@niello.com

September 16, 2024

Dealership Rating
Employee Rating

Such a professional dealership and very trustworthy. And Cain is the best. He has kept checking in with me over the years. So glad I can rely on Niello for sales and service. More

by TIFFANIANDRADE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr, Scott Bunker

Sep 16, 2024

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cain and our team, and we look forward to working with you again. Aaron Thetford General Manager athetford@niello.com

July 16, 2024

Dealership Rating
Employee Rating

We have been going there for years. Communication and overall service is great. Very satisfied! More

by CHELSEA.TRACY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy, Omead Anwar

Jul 16, 2024

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business, Tracy, and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 05, 2024

Dealership Rating
Employee Rating

This is my 3rd Audi - 2nd working with Cain. Will always work with Cain on future purchases. More

by KAYE91205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse in the Leasing Dept - EXCELLENT

Jul 05, 2024

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cain and our team, and we look forward to working with you again. Aaron Thetford General Manager athetford@niello.com

June 26, 2024

Dealership Rating
Employee Rating

I have leased a couple of cars with Cain. His professionalism and customer service are exemplary. More

by YASINI
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James French , Anthony (Car pickup/drop off)

Jun 26, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Cain delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

June 24, 2024

Dealership Rating
Employee Rating

Excellent service. Andrew and Cain are the best! VIP service all the way through. Thank you again for making this so easy for me. More

by onefrenchpoodle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Jun 25, 2024

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

June 14, 2024

Dealership Rating
Employee Rating

Andrew and Cain were wonderful! The finance person we worked with was wonderful as well. More

by LDEMARCO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon, Christian Ibanez

Jun 17, 2024

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that Andrew and Cain could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

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