Bryan Malave

Faster than expected, friendly, and great customer service. Would return again for my next appointment. service. Would return again for my next appointment. More

by cristomar.arredondo Verified Customer Verified Customer

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Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. explaining every detail and work needed to be completed on the car. More

by KIFBETTY Verified Customer Verified Customer

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Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio a los carros , muy amplio el espacio More

by ruben001109 Verified Customer Verified Customer

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My experience at Big Star was the best it has ever been. My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the rep My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the repair, but unbeknownst to me, it was actually covered under warranty. I left feeling like I had a brand-new car—no more shaking, and my backup camera was also replaced. This was a refreshing turn of events, especially considering that I had experienced theft from my car in the past while visiting Big Star More

by WBENJAMIN.TX Verified Customer Verified Customer

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Bryan “listens” and is always courteous. Tries to make sure the work gets completed in time frame given. Tries to make sure the work gets completed in time frame given. More

by jimr.cornelison Verified Customer Verified Customer

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Service is not good I'm always having a issue with the service department. The service department is not good not good it needs I'mprovement service department. The service department is not good not good it needs I'mprovement More

by waynebrown2800 Verified Customer Verified Customer

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I was seen quickly and it did not take as long as it has in the past. in the past. More

by Lori1_17 Verified Customer Verified Customer

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This dealership has made is feel confident in the maintenance services they provide. Not the cheapest, but making things right! maintenance services they provide. Not the cheapest, but making things right! More

by 1982_ADRIAN Verified Customer Verified Customer

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Bryan was amazing! He made the process quick, and he was efficient. To add, he made sure I was taken care of throughout the morning. He made the process quick, and he was efficient. To add, he made sure I was taken care of throughout the morning. More

by alizahibarra0801 Verified Customer Verified Customer

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I made an appointment for 2pm, I got there 20 min early, was told there would be a 2 1/2 hour wait! For an OIL CHANGE?? I was provided a LYFT ride home then back, but it still cost me almost 4 hours of m was told there would be a 2 1/2 hour wait! For an OIL CHANGE?? I was provided a LYFT ride home then back, but it still cost me almost 4 hours of my day. More

by LLHOBBS93 Verified Customer Verified Customer

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