Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
115 Reviews
4.8

115 Reviews

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115 Reviews of Bryan Kufalk

December 16, 2025

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Employee Rating

Great experience, I felt taken care of and will absolutely return here when I need service next. Bryan was wonderful! More

by marielreyes967
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk

Dec 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

December 14, 2025

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They were able to fix my recall with just one day wait. The other dealership said it would be a 5 or 6bweeknwait. They were timely and fixed my car is the time they said they would. They also had a nice More

by gmccallumprine
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

December 12, 2025

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Bryan at Russ Darrow handled our broken axel. Kept us updated and worked hard to find parts. Also was able to get us a loaner. He helped make the best of our bad situation. Can’t say enough abou More

by deavonconnaher
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

November 20, 2025

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The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More

by barb_arah
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

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The absolute best. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. More

by mwerden
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

October 27, 2025

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Very professional and found trouble with brake and sent me back to wauwautosa. Yet to see if they will be as professional. So far iffy. More

by babemcvan
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

October 24, 2025

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Is a very relatable place and whenever I call there staffs are ready to answer my questions specifically Bryan he is a very good person and ready to listen and to help. And the reception/waiting room i More

by Essahacsay
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

October 18, 2025

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Always attentive to my concerns. Keeps me informed of the work needed to be done. More

by jamescandler
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

Oct 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Chad Ellis chad.ellis@russdarrow.com

October 13, 2025

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The whole service team is great and goes the extra mile to make sure their customers are satisfied. More

by Todd D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

October 12, 2025

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Employee Rating

We were very pleased with the sevice we received. Just that experience would make me tell my friends and family. More

by MAAKLARRY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

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