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Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison
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Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Bryan Kufalk

February 02, 2025

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Employee Rating

The experience with Bryan in service has been great. He is a true professional who genuinely cares about the level of service and care that he provides to you as a customer. He focuses on what you need More

by therobinsongroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

Professional and great expertise, valuable experience, work done fast and high-quality, great service maintenance More

by s1manolache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler, Rob Jensen

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Feb 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

January 31, 2025

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Employee Rating

I have always been treated well when I come to russ darrow techs have been friendly and have had no complaints about the work done on my car More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Jessica Minor, Nathan Swan

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Feb 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Dottie, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

January 26, 2025

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Employee Rating

Thank you Bryan for all of your assistance and outstanding customer service. Your help was greatly appreciated! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jenny, for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

When serving customers, it is very nice but you guys when you estimate to price lover it is very expensive More

by senaamamud2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Jessica Minor, Nathan Swan

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Jan 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

January 21, 2025

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Employee Rating

I was happy they got me in since whoever took my appointment didn’t put it on the schedule. Brian did a great job and made it happen on a Monday morning at 8. More

by scotthellenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience, Scott! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Haven't failed me yet! Like the new video feature. Let's me know a good job is being done! More

by tcarp_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyson Mohr, Chris Ziegler, Rob Jensen

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Jan 19, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Great place to have vehicle serviced. Very good customer service. Employees very nice. Yay yay yay More

by Radjax33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyson Mohr, Chris Ziegler, Rob Jensen

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Jan 19, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

January 14, 2025

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Employee Rating

The customer service was excellent, pricing is competitive and scheduling was quick. Will use their services again. More

by warbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyson Mohr, Chris Ziegler, Rob Jensen

Report | Print
Jan 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

February 01, 2022

Dealership Rating
Employee Rating

Service advisor Bryan Kufalk is very good at what he does, very detailed in explanations when it comes to service. More

by ggpence
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Feb 28, 2023

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

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