Bryan Kenealy
Bryan Kenealy at St. Charles Chrysler Dodge Jeep Ram
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Bryan Kenealy

Service Manager

St. Charles Chrysler Dodge Jeep Ram

1611 East Main Street
St. Charles, IL 60174

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of Bryan Kenealy

April 15, 2024

Dealership Rating
Employee Rating

I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when More

by t.olinATHH
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

February 13, 2024

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I have had 3 lease vehicles with St. Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick wa More

by jstornello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Barakat, Frank Tortorella , Rick

Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate the high rating and your loyalty to St. Charles Chrysler Dodge Jeep Ram. It's rewarding to hear about your positive experience with our team, especially in resolving the auto start stop issue on your lease vehicle. Thanks for sharing this!

January 21, 2024

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Employee Rating

Everyone is very pleasant and accommodating. I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend comin More

by Bethpertl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Tortorella, Ronald Easto

Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and recommendation. It's great to hear about your experience with our oil change service and the St. Charles Chrysler Dodge Jeep Ram team's efficient communication. Thank you for choosing us for all of your maintenance needs.

January 10, 2024

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Excellent and personable service. The service people were very professional and showed that they really cared. More

by bensong007
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Tortorella, Ronald Easto

Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

We're truly appreciative of your positive feedback; it means a lot to know you found the service from St. Charles Chrysler Dodge Jeep Ram to be professional and caring. Thank you.

December 29, 2023

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Excellent service - very trust worthy and reliable Quick oil change and tire rotation - not long wait and friendly More

by Kgatto213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Tortorella, Ronald Easto , Joe Winklepleck

Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for choosing St. Charles Chrysler Dodge Jeep Ram for your automotive needs. It is always great to see our team providing the best experience possible. We look forward to seeing you back for your next oil change and tire rotation.

December 23, 2023

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Easiest car buying experience ever. Gave us a record deal in record time and I was in and out. Easiest car buying experience ever More

by Matthew kulp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024

St. Charles Chrysler Dodge Jeep Ram responded

Feedback like yours is what makes our day here at St. Charles Chrysler Dodge Jeep Ram. We are pleased to see that you had an easy car-buying experience.

December 20, 2023

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Employee Rating

Extremely helpful taking care of my trucks recall issue. Fast and efficient with great staff who helped make the process easier. I highly recommend them for your vehicle needs. More

by ericb173
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Tortorella, Ronald Easto , Joe Winklepleck, Paul Carter

Dec 21, 2023

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your high praise, especially regarding our efficiency and recall solutions for your truck at St. Charles Chrysler Dodge Jeep Ram. Your endorsement is well-received! Thank you for recommending us.

November 08, 2023

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Had an early appointment, slipped away for breakfast and arrived back to the completed service- ahead of my expectations. More

by keonithomas100
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Tortorella, Ronald Easto , Joe Winklepleck

Nov 09, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Appreciate your positive feedback about our prompt service at St. Charles Chrysler Dodge Jeep Ram. We strive for efficient, timely work like this for all customers.

November 06, 2023

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Employee Rating

Quick and courteous service, I was kept informed on how long it would take and it was as promised. More

by aannoreno06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Tortorella, Ronald Easto , Joe Winklepleck

Nov 07, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Hello. Thank you for choosing to see our Service Team here at St. Charles Chrysler Dodge Jeep Ram for your service needs. It is rewarding to see that you received quick and courteous service, and were kept informed throughout the process. We appreciate your feedback and hope you choose us again for any future service needs.

November 05, 2023

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Employee Rating

The service was fine was taken in right away Didn’t seem like over a 2 hour wait More

by Konrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Tortorella, Ronald Easto , Joe Winklepleck

Nov 05, 2023

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your fantastic 5-star review. Our Service Team is pleased to know that the service was fine and that you were taken in right away, with no need for a long 2-hour wait. Your feedback is much appreciated, and we're here to ensure your continued satisfaction. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again at St. Charles Chrysler Dodge Jeep Ram.

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