Bryan Hunt

Engine light came on after this horrible service. They forgot to install the oil plug They forgot to install the oil plug More

by gefferycole Verified Customer Verified Customer

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Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More

by SHAWNAREYNOLDS3715 Verified Customer Verified Customer

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Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More

by Robin Forbes Verified Customer Verified Customer

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The service department is always great and take care of my needs!! They keep me informed and treat me with respect. my needs!! They keep me informed and treat me with respect. More

by SMOG141 Verified Customer Verified Customer

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The service Manager, Joe is completely untrustworthy, and a straight up LIAR! After speaking with his associates, Dan and Antwan, letting us know that the department did NOT even know our vehicle was incorre a straight up LIAR! After speaking with his associates, Dan and Antwan, letting us know that the department did NOT even know our vehicle was incorrect logged, and that they had filed the paperwork incorrectly, this guy Joe proceeds to tell us that after a month with the vehicle everything is as planned. Joe specifically should NOT be in this position. Do Not trust or use Southern Gmc of Greenbrier to service your vehicle. Additionally, because of the new Owners mismanagement, it only gets worse. BEWARE! More

by JAMES@RIGHTNOWWATERRESTORATION.COM Verified Customer Verified Customer

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They did a great job! Really welcoming and Max made the process easy and quick! Love my new car! Really welcoming and Max made the process easy and quick! Love my new car! More

by emma111 Verified Customer Verified Customer

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No one calls you back or can give answers to questions and issues a customer has. and issues a customer has. More

by clauded Verified Customer Verified Customer

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Gave me the run around for 6 months when trying to make appointment for recall work, constantly giving me the excuse they’re looking to see if they have the part and will contact me. Never ever contacted m appointment for recall work, constantly giving me the excuse they’re looking to see if they have the part and will contact me. Never ever contacted me. When I finally got in for service, they told me the wait would be 3 hours, I was prepared for that and ready, the car was finished in 20 minutes. My car was running different the next day and I contacted them only to get the run around again! No concern that my car wasn’t starting properly. Talked to supervisor and he said to come in the following week, even though I expressed importance because I’m an uber driver and it’s my livelihood. That didn’t matter to him. I went to AutoZone to have my battery tested for due diligence and that’s when I noticed the mechanics didn’t install and secure my battery back in properly after the job and was missing 2 nuts. The battery knocked around on my car’s computer and engine block causing it to die. Thank goodness there was no damage to the computer or engine, especially since I doubt they would have done anything about it if it did. I read many negative reviews of this dealership, but I had no choice because of the recall work. I would never go here again and never recommend it to anyone. I will drive out of state to take my car in, if there are any other recalls, before I go back there. Who knows if they even did the recall job correctly. More

by dcarroll26 Verified Customer Verified Customer

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DeAndre was exceptionally helpful, not only assisting us in finding a suitable truck for our budget, but also exceeding our expectations. I would highly recommend Souther GMC to anyone looking for a reliabl in finding a suitable truck for our budget, but also exceeding our expectations. I would highly recommend Souther GMC to anyone looking for a reliable and trustworthy company. More

by bprentice13 Verified Customer Verified Customer

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The Southern BuickGMC was friendly and very pretty and polite nice weighing room I think they do a good job polite nice weighing room I think they do a good job More

by tsjohnson2009 Verified Customer Verified Customer

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