Bryan Hunt | Page 2

Your service is not very good matter of fact it is the worst I ever deal with worst I ever deal with More

by noemail789 Verified Customer Verified Customer

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Pleasant experience. Did not have vehicle we wanted on lot but located it at another dealer and had it brought over for purchase. Did not have vehicle we wanted on lot but located it at another dealer and had it brought over for purchase. More

by HOOV7 Verified Customer Verified Customer

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I was very disappointed to have came into the shop today and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore More

by MYTWINS3131 Verified Customer Verified Customer

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I was pleased with the quality of the service and the timeliness. Good job y'all timeliness. Good job y'all More

by muphirhino Verified Customer Verified Customer

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Pleasant to deal with, explained car and dealership well. Don't like all the "add ons" to car that were presented as not optional. Don't like all the "add ons" to car that were presented as not optional. More

by bert.turner Verified Customer Verified Customer

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Service advisor had to call the day of my service appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded my message to the advisor that was out. Went in the next morning and the on duty manager told me if I was going to raise my voice he was going to walk away. Was promised to hear from the service manager and his boss but shockingly I have not heard from neither since. The most miss managed service center I have ever dealt with, To the point it is not worth my time for even the free oil changes and state inspections. Would give zero stars if possible. More

by CHURCHMT Verified Customer Verified Customer

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They were very pleasant, courteous and professional. I would highly recommend them to any one of my family or friends. It was a pleasure doing business with them. I would highly recommend them to any one of my family or friends. It was a pleasure doing business with them. More

by CHUNN33 Verified Customer Verified Customer

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Customer service sucks. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. More

by DLAINA.D.SAMPSON Verified Customer Verified Customer

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Decent service. Everyone was very nice. I just wish they would have communicated an expected time for my vehicle to be ready since it was dropped off on the mornin Everyone was very nice. I just wish they would have communicated an expected time for my vehicle to be ready since it was dropped off on the morning. More

by sel Verified Customer Verified Customer

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Greenbrier Kia is the best! I called to schedule an oil change. They answered the phone and was able to get me in the very next day. Also gave me multiple options over the cours I called to schedule an oil change. They answered the phone and was able to get me in the very next day. Also gave me multiple options over the course of the next week. When I arrived, everybody was super friendly. I was in and out in 20 minutes. I was so amazed because I have been dealing with the VA Beach Kia for four years and never once have I gotten an oil change and been in and out in 20 minutes. I have to leave my car there all day. Trying to schedule an appointment is a nightmare no one ever answers the phone or calls you back. Even though Greenbrier is 15 minutes further I do not mind at all to make the drive. Keep up the good work. ! More

by AKARMIKEL80 Verified Customer Verified Customer

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