Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 19

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

August 29, 2021

Dealership Rating
Employee Rating

Customer service to mechanical workshopwell balanced Customer service to mechanical workshop well balanced staff. Organized , time oriented skilled technicians, honest devoted towards work, Suggestio More

by Syed Mohani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 29, 2021

Dealership Rating
Employee Rating

Got an appointment on short notice the people where helpful and courteous the also got my vehicle back to me in a timely manner, great service More

by FREDDYROSADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 24, 2021

Dealership Rating
Employee Rating

Love Jay and Bruce in service always accommodating and thanks to Tom Jacobson and Mike for great service deal went so smooth thank you guys More

by CCOBIANCHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Finn, John Kraiza , Tom Jacobsen

Sep 02, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 23, 2021

Dealership Rating
Employee Rating

It was very good and very friendly and it is also very close to home. I think that from now on the 3 Toyota cars that I have I will go to this dealer More

by JENNYEUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

August 21, 2021

Dealership Rating
Employee Rating

Great!! Once again all of my service needs were met. Service advisor Bruce is terrific. He and his team are the best. I will go no place else for service More

by Mike V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 20, 2021

Dealership Rating
Employee Rating

Text message from advisor said best way to communicate no call about status texted a few times no reply. Found out he was off that day. No call that was complete when finally got hold of someone said vehic More

by bmekl4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Aug 22, 2021

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

August 16, 2021

Dealership Rating
Employee Rating

Great experience Quality of repair was excellent. The people were friendly. Don’t know what else to say. Have a good day. Good bye for mow More

by Rere1214
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 17, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 15, 2021

Dealership Rating

I have been bringing my car for service there for years and always pleased. This time I brought the car back for another concern and they didn’t have 5 min of a mechanics time too look at the issue. Not ho More

by bczapl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Jennings

Aug 16, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 15, 2021

Dealership Rating
Employee Rating

everyone in cust service very attentive to your needs. Jason, shop manager, in every instance I ve delt with him. has always gone the extra mile. He s a total professional! More

by dwkiles
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Jason Forkins

Aug 16, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 12, 2021

Dealership Rating
Employee Rating

Great service great service great service great service Great service great service great service great service Great service great service great service great service Great service great service great ser More

by nellynel21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Aug 12, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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