Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
215 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

19 yrs, 11 mos

Industry Experience

41 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

215 Reviews

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215 Reviews of Bruce Hanson

November 19, 2024

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I had trouble starting my car so I called Mazda service . I was connected to Bruce and he suggested it may be the battery because the car had not been run lately. I brought the car into service and they did More

by Ebates1
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Recommend Dealer
Yes
Nov 21, 2024

Flood Mazda responded

Good Morning, Thank you for the positive feedback! We are delighted that you are satisfied with the repair of your vehicle. Customer satisfaction is our top priority and we are here for you every step of the way. We look forward to seeing you at your next appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 18, 2024

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Bruce is a subject matter expert in his field. Bruce always explains to me what service will be completed on my car and when I can pick it up. Over the this past summer I needed to have some work More

by PMPETRARCA
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

November 16, 2024

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Service Dept is always on time and courteous. They call with estimates before work begins. More

by Jngiard
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Recommend Dealer
Yes

November 15, 2024

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Very good at keeping in touch and letting us know exactly what is going on with my Mazda cx30 More

by JUDYCONNELLY
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Recommend Dealer
Yes

November 14, 2024

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Speedy check in and service. Vehicle wash after service is a great perk. Great customer waiting area also. More

by kevmo52
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Recommend Dealer
Yes

Other Employees Tagged: Mike Thibeault

Nov 15, 2024

Flood Mazda responded

Good Morning, Thank you for your positive feedback! We are delighted that you are satisfeid with the service department at our dealerslhip. Customer satisfaction is our top priority. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 12, 2024

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Honest and fair dealerships. Easy to work with. We have purchased 2 cars from them. Would recommend to anyone. More

by SEWPATTI
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Recommend Dealer
Yes
Nov 15, 2024

Flood Mazda responded

Good Mornin, Thank you very much for your kind words and recommendation. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are happy that you were satisfied with your experiense. We look forward to seeing you again soon. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 11, 2024

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It’s convenient for me. They take better care of my vehicle than the previous dealership did. They also explain things regarding my vehicle to me and most importantly, I f More

by WCMACIEJEWSKI
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

November 11, 2024

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Flood Mazda,is,the best experience from buying and the,service is,superb. Would recommend without hesitation. More

by Glenn
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Recommend Dealer
Yes
Nov 15, 2024

Flood Mazda responded

Good Morning Glenn, Thank you for the positive review and 5-Stars. We appreciate your business and value our customers. For us, honesty and quality of work are essential. We are happy that you would recommend our dealership to your friends and family. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 10, 2024

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I love doing business with Flood Mazda! !! I have since 2016 and they have been very good with me!! They always make me feel so welcome when I go in! Thank you More

by Maggi672
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Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Kathie Babbitt , Morgan Cunha, Sam is my sales person great guy

Nov 11, 2024

Flood Mazda responded

Dear Maggi, Thank you for the positive feedback! We are delighted that our team provides you with exceptional cusotmer service during your time here. We like to think of our customers as family! Thank you for choosing us for your automotive needs and we look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 08, 2024

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Very helpful always great service needs fulfilled and polite and courteous people and timely responses More

by RJBAGLINI
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Recommend Dealer
Yes
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