Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
234 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

20 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

234 Reviews

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234 Reviews of Bruce Hanson

January 19, 2025

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The team at Flood Mazda went above and beyond with my most recent service ~ and would recommend Flood Mazda to others! More

by JRNAVAKAUSKUS
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Recommend Dealer
Yes
Jan 20, 2025

Flood Mazda responded

Good Morning, Thank you very much for your trust and kind words! With us, honesty and quality of work are essential. We are happy that you were satisfied with our service. Do not hesitate to contact us if you have other repair needs. See you soon in our garage. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 16, 2025

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I'm totally happy with the way they stand behind their customers. I know I can trust their advice. More

by SLAPISKY
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Recommend Dealer
Yes
Jan 20, 2025

Flood Mazda responded

Good Morning, Thank you very much for your trust and kind words! With us, honesty and quality of work are essential. We are happy that you were satisfied with our service. Do not hesitate to contact us if you have other repair needs. See you soon in our garage. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 11, 2025

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The staff in Flood Mazda Service Area are very friendly and approachable. They are attentive to what you have say and try to resolve your issues to your satisfaction. More

by fatcs4226
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Recommend Dealer
Yes

January 10, 2025

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Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. More

by MICHAELJPESCATELLO
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Recommend Dealer
Yes
Jan 13, 2025

Flood Mazda responded

Dear Michael, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

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I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. More

by MNORSIGI
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Recommend Dealer
Yes
Jan 13, 2025

Flood Mazda responded

Good Morning, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

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Took the car in to check tire noise after I had recently had it in for tire rotation and oil change . They said tire noise was from tire wear( the video they sent said tread was fine) so quote for new tires More

by TERENCE.FEURY
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Recommend Dealer
No

January 10, 2025

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Professional and yet personable. Delivers a concise and easy to understand explanation to all questions and concerns. More

by rleach3530
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Recommend Dealer
Yes

January 03, 2025

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Bruce was very nice, friendly, respectful and he answered our questions. Very satisfied with everything More

by Cristina
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Recommend Dealer
Yes
Jan 13, 2025

Flood Mazda responded

Dear Christina, Thank you for taking the time to leave a positive review. I am happy to hear that Bruce provided you with a great service experience. Customer satisfaction is our top priority here at Flood Mazda. Please don't hesitate to reach out if you have other concerns or questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 27, 2024

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I brought the car into Flood because it was slow to start. Bruce had the mechanic check the battery and found out it was weak and wouldn't make it in colder weather! They replaced it promptly. Bruce wa More

by Ebates1
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Recommend Dealer
Yes

December 27, 2024

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Always a pleasure to go there. Old school. They do a good job. It’s actually pleasant to have to go in. Maurice Cusick, Esq. More

by mauricecusick
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Yes
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