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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
287 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 1 mo

Industry Experience

43 yrs, 1 mo

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

287 Reviews

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287 Reviews of Bruce Hanson

December 29, 2025

Dealership Rating
Employee Rating

Bruce has been extremely helpful in keeping up with maintenance on my vehicle and always very accommodating. I recommend flood Mazda services to everyone I know! More

by LUCYCLARELEAVY
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Dec 29, 2025

Flood Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Flood Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 26, 2025

Dealership Rating
Employee Rating

Always a pleasant experience. Very clean, welcoming and professional I love my Mazda very much! More

by A.LARRAT
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Dec 26, 2025

Flood Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2025

Dealership Rating
Employee Rating

Awesome service Great team great techs did a great job on my car service advisor was very good and helpful More

by Ramrod65
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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December 15, 2025

Dealership Rating
Employee Rating

The team at Flood Mazda are exceptional. Done They're always accommodating. They go above and beyond. More

by TRACEYAUTIO.TA
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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December 15, 2025

Dealership Rating
Employee Rating

It's always a pleasure doing business with Flood Mazda. The service is exceptional. The sales team also exceptional. More

by TRACEYAUTIO.TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 15, 2025

Dealership Rating
Employee Rating

The team at Flood Mazda are exceptional. Done They're always accommodating. They go above and beyond. More

by TRACEYAUTIO.TA
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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December 14, 2025

Dealership Rating
Employee Rating

I’ve been doing business with Flood Masda since 2016 and I love it!!! Everyone is very helpful and nice to do business with!!! Thank you for all you do to let me enjoy the ride!!! zoom Zoom More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Jason Palmari, Steve Furtardo, Kathie Babbitt, Chuck Cook, Anthony Marshall, Mary Ellen Walton

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December 06, 2025

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Employee Rating

It was my first time coming in for service and was very satisfied with the experience. More

by Drpalane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

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Dec 16, 2025

Flood Mazda responded

Good Morning, Thank you for the 5-star review. We are happy to hear that your were satisfied with the repair of your car. Here at Flood Mazda, customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We hope to see you again. Happy Holidays! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 26, 2025

Dealership Rating
Employee Rating

Called in with an issue. Easily identified. Easily resolved. Very nice engagement. Price way too high, but that was my choice to accept. Could have done it myself but time is More

by Pete
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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November 24, 2025

Dealership Rating
Employee Rating

Service was great. Tierny was great Anthony our sales guy is very hrlpful I would recommend flood to all More

by KATTURCHETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton , Wally and snthon

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