Britney Sweiss
Britney Sweiss at Camelback Ford

Britney Sweiss | Page 2

Finance Manager

Camelback Ford

1330 E Camelback Rd
Phoenix, AZ 85014

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4.8
75 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 4 mos

4.8

75 Reviews

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75 Reviews of Britney Sweiss

April 01, 2026

Dealership Rating
Employee Rating

The entire team was incredible! Rich is a fantastic salesman and Austin and Rick were awesome to work with! No hassle, no pressure! Just great service! Best buying experience I have More

by Bobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff , Rich

Apr 07, 2026

Camelback Ford responded

Thank you for your review! We are honored to hear about your wonderful experience with our team. It's fantastic to know that Rich provided excellent sales service and that Austin and Rick made the process so smooth for you. Your comments about the no-pressure approach and exceptional service truly mean the world to us. We're thrilled that this was your best car buying experience and appreciate you taking the time to share your positive feedback about our team's dedication to outstanding customer service.

March 28, 2026

Dealership Rating
Employee Rating

The sale of the car took all day mostly it was my fault I wanted a different car. That’s on me, after finally picking a different car and being able to work with the loan I was given everything was great I More

by camilovall0803
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Shaff , These people were not the ones that helped me don’t remember the full names of the ones who did but I believe they were Eva and Mark

Apr 07, 2026

Camelback Ford responded

Thank you for your feedback and for your patience throughout the purchase process. We’re glad to hear you’re enjoying your vehicle, but we sincerely apologize for the frustration and lack of clear communication regarding your second key. You’re absolutely right to expect timely updates and consistent follow-through, and we regret that this was not your experience. Delays can happen, particularly when programming is required, but our team should have provided you with timely updates. Your comments have been shared with our team to address these gaps, and we appreciate you bringing this to our attention. Please know we remain committed to resolving this for you as quickly as possible and delivering the level of service you deserve. Please contact Jill Omann, our Customer Relations Manager, at 602-240-5608 at your earliest convenience.

March 26, 2026

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Employee Rating

Wasn’t even planning on getting a vehicle. I was just dropping off my Lincoln navigator and spike up a conversation with somebody from Chicago and next thing you know I’m walking out with a 20 More

by KINGLAMARDAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Camelback Ford responded

We are delighted to hear about your unexpected but wonderful experience at Camelback Ford! It sounds like what started as a simple service visit turned into finding your perfect 2024 Ford Explorer. We love when genuine conversations lead to great connections and even better outcomes for our customers. Your appreciation means everything to us, and we hope you enjoy every mile in your new Explorer with that much-needed AC!

March 17, 2026

Dealership Rating
Employee Rating

You Care about your customers, excellent job of listening to the customers needs. Thank you More

by ROOTS.OAKTREE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff

Mar 23, 2026

Camelback Ford responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that you felt genuinely cared for during your visit. Your recognition of our team's dedication to listening and understanding what our customers truly need means everything to us. We believe that building real connections and focusing on your specific requirements is what makes all the difference. Your trust is deeply appreciated, and we look forward to continuing to serve you with the same level of attention and care.

February 22, 2026

Dealership Rating
Employee Rating

Brett and Marcus were amazing. Brett started off my experience with respect and integrity Marcus the same my experience was awesome thank you again. More

by MARK.TORRES13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff , Key people were Brett and Marcus

Mar 02, 2026

Camelback Ford responded

Thank you for sharing your wonderful experience with our team. It's fantastic to hear that both Brett and Marcus provided you with the respect and integrity you deserve throughout your visit. We're thrilled that your time with us was exceptional and that our team members made such a positive impression. Your kind words about their service truly mean the world to us at Camelback Ford. We appreciate you taking the time to recognize their dedication to delivering outstanding customer care.

February 15, 2026

Dealership Rating
Employee Rating

Everyone was so great. It was a pleasure talking with everyone of your wonderful people. It made the time go by. Thank you so much for everything. More

by TOPFLITE3@AOL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff , Forgive me for not remembering all the names, but I know you know who you are and you’re the best

Apr 16, 2026

Camelback Ford responded

We appreciate you taking the time to share your experience. It’s great to hear that our team made your visit enjoyable and that you felt welcomed and well taken care of throughout the process. We’re glad the conversation and overall atmosphere helped make the time go by smoothly. Thank you for your kind words and for choosing us!

January 30, 2026

Dealership Rating
Employee Rating

Great customer service. I was in and out. Would recommend to anyone looking for a vehicle. More

by sergdom2507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff

Apr 21, 2026

Camelback Ford responded

We appreciate you sharing your experience and are glad to hear the visit was quick and efficient. Providing friendly, attentive service that respects our guests’ time is always our goal. Thank you for the recommendation and for choosing our dealership.

January 08, 2026

Dealership Rating
Employee Rating

Steve was the best! ! Answered all my questions and if he didn't know it..he would find out in a timely maner and call me back. Van came in as promised and the price h More

by jp3100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff

Jan 08, 2026

Camelback Ford responded

Thank you for your wonderful feedback! We're thrilled to hear you found our team friendly and responsive. Your satisfaction means everything to us, and we're delighted you had such a positive experience with our service.

December 31, 2025

Dealership Rating
Employee Rating

Mitch Heims was professional and a pleasure to work with during our business transaction. He thoroughly explained all aspects of the vehicle’s operation and clearly reviewed the business components of the a More

by Tom@Lewiscorner.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff , Mitch Heims

Apr 21, 2026

Camelback Ford responded

We appreciate you taking the time to share your experience and highlight the energy, professionalism, and effort our team brings to each interaction. Our goal is always to be welcoming, respectful of your time, and focused on providing options that align with what you’re looking for. Thank you for choosing our dealership and for offering feedback that helps guide our continued commitment to a positive experience.

December 09, 2025

Dealership Rating
Employee Rating

The car is a Lincoln Nautilus from Camelback Lincoln. No choice given sales people given also wrong. More

by PQINPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Shaff , Brock Reese

Dec 16, 2025

Camelback Ford responded

Your feedback helps us improve and we appreciate you taking the time to share your experience. We understand there may have been some confusion regarding the review request and available options. Your input about the service you received is valuable to us as we work to ensure every customer has a clear and positive experience. We strive to provide accurate information and proper guidance throughout the entire process.

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