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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton
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Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
141 Reviews

Dealership Experience

3 yrs, 9 mos

4.8

141 Reviews

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141 Reviews of Brianna Worthington

February 21, 2025

Dealership Rating
Employee Rating

Very professional, easy to work with, listened to me and what I was looking for re: service for my 17 year old Ford Escape. More

by aglosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 18, 2025

Dealership Rating
Employee Rating

Fabulous service, great customer care, extremely knowledgeable, couldn’t ask for anything better from initial call to final follow up More

by andrewjstano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson , Arron

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Feb 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 12, 2025

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Employee Rating

Briana was very helpful very courteous very prompt. Very happy with the service. and very happy with the service department. More

by jonesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again.

February 11, 2025

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Employee Rating

Brianna was great. She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very More

by Larry M.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, Matt Palffy

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Feb 12, 2025

Ken Ganley Ford Norton responded

Larry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brianna and our team can assist you with in the future, please let us know.

January 31, 2025

Dealership Rating
Employee Rating

The best place to get your vehicle Serviced. Quick and efficient. Even came with a free car wash. More

by jkircenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson

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Jan 31, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

January 30, 2025

Dealership Rating
Employee Rating

The professionalism of Brianna and all who I made contact with was outstanding! The facility is clean and refreshing! More

by CAROLYNB04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Tom Yerace

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Jan 31, 2025

Ken Ganley Ford Norton responded

Carol, Thank you for your very kind review. Brianna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

January 30, 2025

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Employee Rating

Purchased several vehicles from Ganley over the years. Always easy to deal with and great attention to the details! More

by cjr0220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman, John Kirchenbauer, Scott Spath

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Jan 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 18, 2025

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Employee Rating

The service was great. The customer service was awesome. Briana scheduled me in for service the very next morning after I contacted them. When my truck was at the dealer, More

by Matlindesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Brianna provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

Dealership Rating
Employee Rating

Great work, great team. I would definitely recommend them to all I know Thanks for your service More

by Chsadmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Mike Robinson

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Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2025

Dealership Rating
Employee Rating

Ashley and the rest of the service team have always done a great job of taking care of my needs while handling the service of my Fords for the last 7 years. More

by brian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath, Ashley Neely

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Jan 16, 2025

Ken Ganley Ford Norton responded

Brian, Thank you! Ashley and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

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