Brian Santos | Page 2
Service Advisor
Empire Ford Inc.
292 William S. Canning Blvd
Fall River, MA 02717
26 Reviews
Write a Review26 Reviews of Brian Santos
April 04, 2026
They were short handed of mechanics but managed to complete the workwith a little extra time complete the workwith a little extra time More
Other Employees Tagged: Katie Bessette , Drew Bailey, Ashley Couto
March 29, 2026
Efficient, friendly and car is redelivered clean. Brenda is great to deal with.when scheduling service. Brenda is great to deal with.when scheduling service. More
Other Employees Tagged: Brenda Riley , Ashley Couto
March 21, 2026
Easy to get appointments. Employees are friendly and polite. Always pushing for new services to be completed (sad). I have been suggested services only to check other garag Employees are friendly and polite. Always pushing for new services to be completed (sad). I have been suggested services only to check other garages to be told, there is no such service needed. More
Other Employees Tagged: Alexia Perez
March 08, 2026
Brian at Empire Ford in New Bedford is always a pleasure to work with. He listens closely to my concerns, communicates clearly so there are no surprises and goes out of his way to accommodate my schedule. to work with. He listens closely to my concerns, communicates clearly so there are no surprises and goes out of his way to accommodate my schedule. Thanks. More
March 08, 2026
Great service! Great costumer service! Ashley, Brian and the whole crew keep spoiling me over and over again! Great costumer service! Ashley, Brian and the whole crew keep spoiling me over and over again! More
Other Employees Tagged: Brenda Riley, Martin Smith, Matthew Sartini, Cindy Regimald, April Landry, Alexia Perez , Drew Bailey, Ashley Couto, Zach Souza
February 20, 2026
Taey did will good on my car I will tell all my friends about them about them More
Other Employees Tagged: Brenda Riley, Martin Smith, Matthew Sartini, Cindy Regimald, April Landry, Alexia Perez , Drew Bailey, Ashley Couto, Zach Souza
September 23, 2025
I can not thank the Empire Ford service team enough, they are a wonderful team! After a horrible experience at another dealership which I will not name but is located in Cranston. Empire Ford got my they are a wonderful team! After a horrible experience at another dealership which I will not name but is located in Cranston. Empire Ford got my family a service appointment quickly, diagnosed the issue same day and ensured my family was safe while using our vehicle. They earned a customer for life today! Thank you again Empire team! More
Other Employees Tagged: Brenda Riley, Martin Smith, Matthew Sartini , Anthony Bissonnette, Ashley Couto, Samantha DaSilva, Zach Souza, Victor Whelan

