Brian Santos

Absolutely professional . Sales person "T"followed up twice. Once with helping me out with remote start and another time made it convenient in NB dealership for obtaining my Sales person "T"followed up twice. Once with helping me out with remote start and another time made it convenient in NB dealership for obtaining my new registration and inspection sticker. More

by frankkochanjr Verified Customer Verified Customer

Report | Print

Sold me a car with bad brakes. Brought it back, they had for 3 days & still didn’t fix correctly. Made another appointment to drive with tech, I showed up and was told they didn’t Brought it back, they had for 3 days & still didn’t fix correctly. Made another appointment to drive with tech, I showed up and was told they didn’t have time. Now I will be having to fix myself. Would never purchase a car from there again. More

by rgrstevens Verified Customer Verified Customer

Report | Print

why do i have write 15 words about this dealershipand your counting the words really your counting the words really More

by michaelhooley Verified Customer Verified Customer

Report | Print

They were short handed of mechanics but managed to complete the workwith a little extra time complete the workwith a little extra time More

by baer123 Verified Customer Verified Customer

Report | Print

The work on my truck has been done professionally and quickly. The service department always answers my questions and concerns. quickly. The service department always answers my questions and concerns. More

by DWDONAGHY Verified Customer Verified Customer

Report | Print

Efficient, friendly and car is redelivered clean. Brenda is great to deal with.when scheduling service. Brenda is great to deal with.when scheduling service. More

by Peter Verified Customer Verified Customer

Report | Print

Very professional always answer all my questions. The maintenance or any other work performed on my vehicle is done quickly. The maintenance or any other work performed on my vehicle is done quickly. More

by DWDONAGHY Verified Customer Verified Customer

Report | Print

Easy to get appointments. Employees are friendly and polite. Always pushing for new services to be completed (sad). I have been suggested services only to check other garag Employees are friendly and polite. Always pushing for new services to be completed (sad). I have been suggested services only to check other garages to be told, there is no such service needed. More

by joe9457 Verified Customer Verified Customer

Report | Print

It was pretty quick for the works package and service advisors were right on top in making sure everything went smooth advisors were right on top in making sure everything went smooth More

by Bowhuntermark Verified Customer Verified Customer

Report | Print

Brian at Empire Ford in New Bedford is always a pleasure to work with. He listens closely to my concerns, communicates clearly so there are no surprises and goes out of his way to accommodate my schedule. to work with. He listens closely to my concerns, communicates clearly so there are no surprises and goes out of his way to accommodate my schedule. Thanks. More

by NOEMAIL37 Verified Customer Verified Customer

Report | Print