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Brian Roush
Refer Me
23 Reviews
Former technician for 5 years at our Executive Kia location. Passion for cars and people. Love meeting new faces stop by and say hello.
Read moreDealership Experience
7 mos
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
23 Reviews
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23 Reviews of Brian Roush
April 14, 2025
They took good care of me and my car. Did a recall and provided me with a loaner to make it convenient. Did a recall and provided me with a loaner to make it convenient. More
by C21GROVER
Verified CustomerOther Employees Tagged: Keith Davis, Jonathan Roath
April 12, 2025
Fast, friendly service, thorough, and careful with my car, I appreciate that very much, they were great. car, I appreciate that very much, they were great. More
by lumper1
Other Employees Tagged: Matthew Roy, Jonathan Roath
March 11, 2025
They are so helpful and thorough in everything they do! They spend time with you and never make you feel as if you are not the most important person to take care of. They spend time with you and never make you feel as if you are not the most important person to take care of. More
by Kathleen Nagel
Other Employees Tagged: I don’t know the names of those that assisted me.
March 06, 2025
One of the worst experiences I’ve ever had as a customer. I’ve never been lied to so much, pushed to the side and treated as if my business for 15 years having an Acura was meaningless. Rachel, the service m I’ve never been lied to so much, pushed to the side and treated as if my business for 15 years having an Acura was meaningless. Rachel, the service manager is by far one of the coldest and most careless people that I’ve ever encountered. If she could lie to me as much as she did it’s no wonder the people under her do the same. im disheartened at the lack of care and the money I was made to spend waiting on answers with them having my car for almost 2 months and making a decision to not give me a loaner vehicle after being told one would be available a week after they took my car in and then being told I couldn’t get a loaner when the day came for it to be available. The service I’ve gotten has definitely at this point put me in a position to never want to buy another automobile from Acura again or deal with them or Honda Corporate who participated in the lack of care for me as a customer in addition to the time frame it took for them to even give an answer to me on my request and complaint. I’ve loved Honda and Acura since 2010 and this experience has altered my complete feelings on this company. I could go on for days, but I will be posting more on social media as well as to the BBB, Yelp and various other social media platforms…. More
by Derante23
Other Employees Tagged: Keith Davis, Matthew Roy, Jonathan Roath, Rachel Cutler
February 27, 2025
Great Intake process, great customer-first approach. Grateful for Brian's input and his help today resolving a technical issue with my wife's MDX. We'll be back for additional scheduled maintenance so Grateful for Brian's input and his help today resolving a technical issue with my wife's MDX. We'll be back for additional scheduled maintenance soon. We've had a great experience with this dealership all along. More
by JStarratt
February 18, 2025
Is hard to find good honest people now The Brain is one of people that will not let you disappointed He take pride of his job Wright person on wright position Thank you of people that will not let you disappointed He take pride of his job Wright person on wright position Thank you More
by Tompolkowski
Other Employees Tagged: Keith Davis, Matthew Roy
