Jonathan Roath

Misleading and unprepared The service dept is the only reason my family uses that dealership. reason my family uses that dealership. More

by Khamiarie20 Verified Customer Verified Customer

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Jonathan was excellent. He answered the questions I had. He explained the service and results of the inspection very well. He was very knowledgeable. He was pleasant, very t He answered the questions I had. He explained the service and results of the inspection very well. He was very knowledgeable. He was pleasant, very thorough and a pleasure to work with. I would definitely recommend him to others. The service was on-time which is always important! More

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Wonderful service way better then dealer in Manchester ct I always go to the dealer best service I always go to the dealer best service More

by stephonfa Verified Customer Verified Customer

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The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things. Excellent customer service and excellent service to the vehicle. Can’t say enough great things. More

by SHAY.AMORRISSEY Verified Customer Verified Customer

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Very polite and professional to deal with! Every time I have a question and I go to Acura he helps me with out hesitation! Every time I have a question and I go to Acura he helps me with out hesitation! More

by ESTELLAMAIA49 Verified Customer Verified Customer

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Everyone on the team I dealt with was excellent. They were all very professional and work with me. Shout out to especially Raj for being so patient and helpful. Much appreciated!!!!! They were all very professional and work with me. Shout out to especially Raj for being so patient and helpful. Much appreciated!!!!! More

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Wow! 🤩 Jim Pompei is one of the best of a person I have ever met! My family has been looking for a new/newer car. Well, luck was on our side when we wa 🤩 Jim Pompei is one of the best of a person I have ever met! My family has been looking for a new/newer car. Well, luck was on our side when we walked into Acura of Berlin. Jim, is just completely amazing! His salesmanship/representation of Acura of Berlin is top notch. He’s got the best of vibes. The moment you meet him & he speaks- you just know you have someone who will be going up to bat for you. What a delight to have Jim to work with. His knowledge is impressive. We learned so much. Jim left not a one detail out. If we had a question, he had the answer.-& Instantly….with no delay or hesitation. With Jim, we found a beautiful car. We simply Love it. Ooh! Is it GORGEOUS, smooth & a comfortable ride. Not a negative to be said. No doubt meeting Jim really was a perfect day. Showing us the exact car we needed. Introducing us to the wonderful Acura of Berlin team.. We saw the way they all worked so well together. It was a no brainer! We found our car. We found our teammate & team. Jim you are impeccable. It’s such a comfort to know that there was no guesswork with you. FINALLY!! A real person. Understanding,listens,not pushy. You worked to the tenth degree, along with part of your devoted team of associates. (a couple to mention are Brandon & Tom). Thank you for being by our side every step of the way. We have our dream car. Smiles all around. You made what could be a difficult experience, so positive. There is no other dealership we will ever visit. Future cars? We will be here- with Jim Pompei!! More

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The service team at Acura of Berlin is always professional and kind. Keith is knowledgeable and friendly. professional and kind. Keith is knowledgeable and friendly. More

by DAWNHOWE Verified Customer Verified Customer

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Great experience. Takes excellent care of customers. Very fast at replying back to customers. Excellent service overall and will be coming back for service soon. Takes excellent care of customers. Very fast at replying back to customers. Excellent service overall and will be coming back for service soon. More

by Jay Verified Customer Verified Customer

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The service department is very friendly, helpful and so accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. More

by LETITIAJH23 Verified Customer Verified Customer

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