Brian Lopez
Brian Lopez at Seguin Chevrolet
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Brian Lopez

Senior Sales Consultant

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.5
48 Reviews
4.5

48 Reviews

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48 Reviews of Brian Lopez

November 22, 2024

Dealership Rating
Employee Rating

At first I was very pleased with my transaction, however that changes when I realized that they lied to me and pulled my credit a second time when I had already been pre approved. They didn’t bother looking More

by erikacuellar8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

November 12, 2024

Dealership Rating
Employee Rating

everyone was friendly, great experience, would recommend to everyone i know. thanks for all your help i getting me into a perfect vehicle! More

by Joana69marshall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

Seguin Chevrolet responded

Dear Joana69marshall, Thank you for your kind words! We’re thrilled to hear you had such a great experience with our team. It’s our goal to make every customer feel welcome and to help them find the perfect vehicle. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

October 15, 2024

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Employee Rating

They were professional and polite. When I came in to the dealership they immediately took care of me. Great service and an amazing car. Thank you Seguin Chevrolet More

by bcharles41078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Castillo , Michael Littlefield, AJ Medrano

Oct 17, 2024

Seguin Chevrolet responded

Dear bcharles41078, Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that you’re enjoying your new car. Providing professional and attentive service is what we strive for, and we truly appreciate your feedback. We look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

October 07, 2024

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Employee Rating

They are always extremely rude towards me, it's hard to ask them what the issue is with the car anytime I bring it in. And even when I do have an appointment time they are still rude and act like I'm not s More

by abigailchambers2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2024

Seguin Chevrolet responded

Dear Abigail, Thank you for bringing this to our attention. I’m truly sorry to hear about the way you were treated during your visits. This is not the level of service we strive to provide, and I assure you that your concerns will be addressed with our team. Your experience should have been much more welcoming, and we appreciate your feedback to help us improve. Please don't hesitate to reach out, so we make things right and can come towards a resolution. Sincerely, Jeremy Sims, General Manager

September 25, 2024

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Employee Rating

Everyone there was kind, friendly, and helpful. Our sales person and finance person took great care of us! Even though we came in late, and were there past closing time, they were friendly and help More

by T Macias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Seguin Chevrolet responded

Dear T Macias, Thank you for your wonderful review! We're thrilled to hear that our team provided you with such a positive experience, even after hours. We pride ourselves on our customer service and are glad that our sales and finance staff took great care of you. We look forward to welcoming you back for any future needs! Sincerely, Jeremy Sims, General Manager

September 22, 2024

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Asen muy buen servicio y son muy amables todo el personal de este concesionario los felicito nosotros quedamos muy contentos gracias x ser tan amables More

by Esteban Arriaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Littlefield, AJ Medrano

Sep 24, 2024

Seguin Chevrolet responded

Estimado Esteban Arriaga, Muchas gracias por tu amable reseña de 5 estrellas. Nos alegra saber que quedaste muy contento con nuestro servicio y que nuestro equipo te trató con amabilidad. ¡Apreciamos tus felicitaciones y esperamos seguir brindándote un excelente servicio en el futuro! Sinceramente, Jeremy Sims, Gerente General

September 12, 2024

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Employee Rating

Great service coffee was great fast in an out service made me feel welcomed me an wife are satisfied More

by CRYSTALLONGORIA41486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila , Michael Littlefield, AJ Medrano

Sep 13, 2024

Seguin Chevrolet responded

Dear CRYSTALLONGORIA41486, Thank you for your 5-star review! We’re thrilled to hear that you and your wife had a great experience with our service and enjoyed the coffee. It’s wonderful to know that you felt welcomed and satisfied. We appreciate your feedback and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

August 29, 2024

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Employee Rating

José is the worse, I told him clearly that my trade in was important and he did not help me. Jose ,manager Lopez, accounting guy tried to convince me that my trade was worth 4.500 there’s not way for tha More

by MARIATELLEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jose Ramirez , Frank Lopes

Aug 30, 2024

Seguin Chevrolet responded

Dear Maria, I'm truly sorry to hear about your experience and the frustration you felt during the trade-in process. Your feedback is very important to us, and I want to assure you that we take your concerns seriously. We will review this matter internally to ensure that future interactions align with the standards we strive to maintain. If there's anything further you'd like to discuss, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

August 05, 2024

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Employee Rating

Very helpful and friendly. They got me exactly what I wanted. I was not expecting to walk out with a brand new vehicle. More

by viescavalerie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivaris Perez

Aug 06, 2024

Seguin Chevrolet responded

Dear viescavalerie12, Thank you for the fantastic review! We're delighted to hear that our team was helpful and friendly, and that you left with exactly what you wanted. Enjoy your new vehicle! Sincerely, Jeremy Sims, General Manager

June 20, 2024

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Employee Rating

Brian Lopez was amazing, Took care of me, and helped me on finding my best option on opportunities whit his amazing knowledge More

by Bossco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keren Bonilla

Jun 21, 2024

Seguin Chevrolet responded

Bossco, Thank you for your fantastic review! We're thrilled to hear that Brian Lopez provided exceptional service and helped you find the best options with his expertise. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

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