This week, I received that I was billed for a service I
never scheduled or received. Yet, that’s what the system shows. This is not the first time, staff make actions that take advantage of the customer. T
never scheduled or received. Yet, that’s what the system shows. This is not the first time, staff make actions that take advantage of the customer. This person has told me in the past that my tire has a nail, or that i have to purchase another service when there is nothing wrong. Honestly it is very difficult to trust in Seguin Chevrolet's service and attention to the customer.
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by alicia.c.guerrero
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2026 -
Seguin Chevrolet responded
Alicia, we’re sorry to hear about your experience and understand your frustration. We take concerns regarding billing accuracy and trust very seriously, and this is not the level of service we strive to provide. Please contact me directly so we can review what happened and address your concerns. - Jeremy Sims, General Manager
Wonderful service and prices!
Thank you for the hard work and great service you provided me
Thank you for the hard work and great service you provided me
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by TLREYNOLDS42
Verified Customer
Verified Customer
Jun 01, 2026 -
Seguin Chevrolet responded
Thank you for taking the time to share your experience. We're thrilled to hear you were pleased with both our service and pricing. I'll be sure to pass along your kind words to Omar, Devin, and the rest of the team. We truly appreciate your business and look forward to serving you again in the future. - Jeremy Sims, General Manager
Everyone makes you feel like home - nice and respectful
people - Omar Noor Aleah was very helpful and nice
people - Omar Noor Aleah was very helpful and nice
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by qjesse66
Verified Customer
Verified Customer
May 27, 2026 -
Seguin Chevrolet responded
I’m glad Omar, Brian, and Dre made you feel at home and provided a respectful and helpful experience throughout your visit. We truly appreciate your kind words and your support of Seguin Chevrolet. - Jeremy Sims, General Manager
Seguin Chevy met all of my expectations and then some.
Everybody was super friendly and helpful. I would definitely recommend Seguin Chevrolet to all of my friends and family looking to buy a Chevy.
Everybody was super friendly and helpful. I would definitely recommend Seguin Chevrolet to all of my friends and family looking to buy a Chevy.
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by kepfercindy
Verified Customer
Verified Customer
Mar 12, 2026 -
Seguin Chevrolet responded
Thank you, Cindy! I’m glad our team was able to meet your expectations and make the experience such a positive one. We truly appreciate the recommendation and your willingness to share Seguin Chevrolet with your friends and family. - Jeremy Sims, General Manager
Omar is an excellent individual, he was having a bad day,
so I asked him if I buy this vehicle, will you deliver. He said I sure will. So we got into the process and we both had an excellent Day! Thank you s
so I asked him if I buy this vehicle, will you deliver. He said I sure will. So we got into the process and we both had an excellent Day! Thank you so Much!
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by espinozarick8
Verified Customer
Verified Customer
Feb 11, 2026 -
Seguin Chevrolet responded
Thank you for sharing that, Rick! I’m glad Omar followed through and turned the day into a great one for both of you. It’s good to hear he delivered on his word and helped make the whole process a positive experience. Enjoy your new vehicle! - Jeremy Sims, General Manager
Omar was to the point and made it happen!
Everything was easy and smooth. Definitely will stick with Omar for any future buys.
Everything was easy and smooth. Definitely will stick with Omar for any future buys.
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by TODDTRAPP65
Verified Customer
Verified Customer
Feb 05, 2026 -
Seguin Chevrolet responded
Thank you, Todd! I’m glad Omar kept things straightforward and made the process easy and smooth for you. It’s great to hear you’d choose to work with him again in the future. - Jeremy Sims, General Manager
Omar was top notch in the process of buying a car.
From the very beginning, he exuded professionalism, which instilled me with the confidence that we were getting the best service and deal for what we
From the very beginning, he exuded professionalism, which instilled me with the confidence that we were getting the best service and deal for what we were looking for. We will shop Seguin Chevrolet first on for our next car.
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by c.jasonperez
Verified Customer
Verified Customer
Jan 19, 2026 -
Seguin Chevrolet responded
Thank you for the great review, Jason. I’m glad Omar’s professionalism stood out from the start and gave you confidence throughout the process. It means a lot to hear you’d choose Seguin Chevrolet first next time, and I hope you’re enjoying your new vehicle. - Jeremy Sims, General Manager
Service was great.
The only disappointment was the extra about $3k for add ons that was not listed on the Internet price. We still bought the truck and feel we got a go
The only disappointment was the extra about $3k for add ons that was not listed on the Internet price. We still bought the truck and feel we got a good deal.
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by jeffhomeyer
Verified Customer
Verified Customer
Jan 19, 2026 -
Seguin Chevrolet responded
Thank you for sharing your experience, Jeff. I’m glad the service was great and that you felt good about the deal overall. Most importantly, I hope you’re enjoying your new truck and that it treats you well for years to come. - Jeremy Sims, General Manager
Great experience with Seguin Chevrolet!
Omar was fantastic and helped me find the truck I wanted. Got the job done and out the door
Omar was fantastic and helped me find the truck I wanted. Got the job done and out the door
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by BAILEYCB6
Verified Customer
Verified Customer
Dec 10, 2025 -
Seguin Chevrolet responded
Thank you, BAILEYCB6! I’m glad Omar was able to help you find the truck you wanted and get everything wrapped up smoothly. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager
Had a great experience at this dealership.
Omar was my salesman, he was optimistic and funny. Would do business here again
Omar was my salesman, he was optimistic and funny. Would do business here again
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by mhess332
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Webb
Oct 22, 2025 -
Seguin Chevrolet responded
Thank you, Mhess332! I’m glad you had a great experience and that Omar made the process enjoyable with his upbeat personality. We’ll be happy to help you again anytime! - Jeremy Sims, General Manager