Dealership Experience
4 yrs, 2 mos
Industry Experience
4 yrs, 2 mos
Specialties & Trainings
Certified sales consultant and customer service specialist
141 Reviews
Write a Review141 Reviews of Brian Gauthier
March 12, 2026
Had a good overall experience. The team answered all questions and provided a good deal on the car model that I wanted. Process was fairly seamless. The team answered all questions and provided a good deal on the car model that I wanted. Process was fairly seamless. More
February 07, 2026
Dropped the vehicle off around 1230 with an appointment made ahead for free oil change and filter. Thank you for that courtesy as it is part of the customer experience you provide when you purchase a car a made ahead for free oil change and filter. Thank you for that courtesy as it is part of the customer experience you provide when you purchase a car at your dealership. Never had an issue. Think just some confusion but when I came to pick up the vehicle at 430 it was not ready and probably not even started on the service as I then had to wait, as if I was just dropping the car off at 430, for about another hour: Service performed was good as usual but wanted to give feedback as requested. Next time I’ll just say I’m waiting for the car even if I drop it off to ensure it gets prioritized when drop off and work started based on appointment time to ensure ready when I return. Thanks again for the courtesy oil changes. Although inconvenient the service agent was professional and apologetic for the additional wait. More
January 28, 2026
Brian was nice to work with and always had a smile. . Very knowledgeable. He advised of next steps through your the process. He took my text on his day off. He even said to call him for service a . Very knowledgeable. He advised of next steps through your the process. He took my text on his day off. He even said to call him for service and he will make the appointment for me. I would recommend him!!!! The dealership not Brian was hard to deal with. Not friendly no communication caused me stress. When picking up plates. Anthony Promised car detailing and a tank of gas. Did not come through car was not configured and dirty when picked up. More
Other Employees Tagged: Anthony Ciarlo , Brianna was nice and Kyle
January 10, 2026
Eddie was great great great great great great great great great great great great great great great great great great More
Other Employees Tagged: Michael Thorn, Chris Wells, Rodrigo Diaz-Parra, Jalex Green, Anthony Ciarlo, Leonard Clark, Mark Bougas, Dwight Phillips, Jacob Stevenson , Eddie
December 12, 2025
Brian was absolutely awesome. Knowing my busy schedule he had everything done for me. All I had to do was go in and sign some papers. Couldn’t be happier with all his efforts!! Knowing my busy schedule he had everything done for me. All I had to do was go in and sign some papers. Couldn’t be happier with all his efforts!! More
November 21, 2025
Excellent, courteous, fast and reliable service especially from Norman. Highly recommended for all types of services. especially from Norman. Highly recommended for all types of services. More
Other Employees Tagged: William Sharpe, Rodrigo Diaz-Parra, Jalex Green, Anthony Ciarlo, Warley Santos, Leonard Clark, Yared Ortiz-Rivera, Will Rivera, Dwight Phillips , Norman!!!!
November 13, 2025
It really is so easy to deal with Performance and their service department. I was on the fence regarding which tires I should get and thier guidance was spot on. As always, the communication is key. Th service department. I was on the fence regarding which tires I should get and thier guidance was spot on. As always, the communication is key. They are a well led team. I got me neighbor to switch to them and will most likely but hi next truck there... More
Other Employees Tagged: Michael Thorn , John & Eddie
October 25, 2025
Great buying experience. Was greeted like family when I walked in the very first time. Brian was tremendous to work with. Stayed an hour past his shift to make sure all of Was greeted like family when I walked in the very first time. Brian was tremendous to work with. Stayed an hour past his shift to make sure all of my questions were answered. More
Other Employees Tagged: Anthony (sales manager)

