Bret Hines
Bret Hines at Rallye BMW
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Bret Hines

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
552 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.8

552 Reviews

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552 Reviews of Bret Hines

June 19, 2024

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Didn’t have my loaner ready as promised twice. Never washed my car twice as well. When my car stopped on the road they were of no assistance More

by Hossam.abdel
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Recommend Dealer
Yes

June 19, 2024

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Excellent service, I would highly recommend this dealership, they make owning a BMW very easy. More

by Beamm3up
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Recommend Dealer
Yes

June 19, 2024

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Excellent service! Appreciate your attention to detail and fixing the issue in a timely manner. More

by matt.kesten
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Recommend Dealer
Yes

June 16, 2024

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Fast Service and Finished task within the amount of time they said it would require. More

by dilakhter
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Recommend Dealer
Yes
Jun 17, 2024

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! We hope you have a lovely day!

June 16, 2024

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Excellent service and dealership ambiance. Was very pleased with the experience there. Have never been disappointed More

by Snyeres
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Recommend Dealer
Yes
Jun 17, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that your experience at Rallye BMW was excellent and met your expectations. We look forward to serving you again in the future!

June 15, 2024

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The best ! !!!really very satisfied with all would definitely recommend have a great day thank you More

by NRR1965
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Recommend Dealer
Yes
Jun 17, 2024

Rallye BMW responded

Your kind review warms our hearts! Thank you from the Rallye BMW Team.

June 14, 2024

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Bret & Team are outstanding BMW needs to do better with tech for older models; there should be an upgrade path for Connected Drive and Navigation Data I own an iconic 2016 F10, the cat is solid and More

by pkgreco
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco , Any of the team at drop off or pick up are excellent!

Jun 14, 2024

Rallye BMW responded

Thanks for the feedback! We're glad to hear Bret and the team at Rallye BMW provided outstanding service. We understand your concerns about tech upgrades, and we'll certainly pass along your suggestions regarding Connected Drive and Navigation Data. Drive safely in your iconic 2016 BMW F10!

June 14, 2024

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Bret is professional and courteous met my expectations . Everything was completed in a timely fashion I’m very satisfied More

by GBOUTSIKOS
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Recommend Dealer
Yes
Jun 17, 2024

Rallye BMW responded

We're delighted to hear that Bret met your expectations and provided timely service at Rallye BMW. Thanks for sharing your satisfaction with us!

June 14, 2024

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Excellent service and polite and professional staff that makes you feel special every time you visit. More

by sklarMAMA
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams

Jun 17, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that our team at Rallye BMW made your visit special with excellent service and professionalism. We look forward to seeing you again!

June 11, 2024

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The best service in years. I have been other BMW service but I love them the best More

by eldrcjohnson
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Recommend Dealer
Yes

Other Employees Tagged: Sharonda James

Jun 12, 2024

Rallye BMW responded

All of us at Rallye BMW are happy to see this wonderful feedback! Thank you for choosing us as your go-to service center.

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