Brenden Medina

We are deeply and abidingly dissatisfied with Corwin. We purchased a used vehicle from the CO Springs Toyota dealership in Nov/24 with confidence the car would be in good working order. Within a month an We purchased a used vehicle from the CO Springs Toyota dealership in Nov/24 with confidence the car would be in good working order. Within a month and less than 400 miles driven we have had to repair/replace both control arm bushings, a leaking oil trap assembly, a faulty supercharger, and a cracked catalytic converter, to the tune of over $9K. They also provided a key remote without the mechanical key, and sent me away from the dealership at time of purchase with less than 50 miles worth of gas in the tank, and an almost-empty washer fluid reservoir. We suspect that Corwin did not do a comprehensive vehicle assessment. Exchanged with management have been completely unsatisfactory. And - their CRM is a hot mess and essentially unmonitored, More

by KADYH Verified Customer Verified Customer

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This dealership will make you feel welcome while also giving you the best customer service and deals possible. giving you the best customer service and deals possible. More

by Kellan V Verified Customer Verified Customer

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Informative, and helpful really like how clean the dealership looked, and how helpful and understanding my salesman was dealership looked, and how helpful and understanding my salesman was More

by WOELFELJOSH Verified Customer Verified Customer

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Turned out to be a lot of lying and misleading going on with the financial negotiations. I drastically overpaid because of this. Not typical negotiating tactics.. for example, I was told by the floor sales with the financial negotiations. I drastically overpaid because of this. Not typical negotiating tactics.. for example, I was told by the floor salesman that the lowest rate they could get me was 13%, from the lender I'd already had pre-approval from at 9.9%. I agreed to the lowest price I could argue on that basis, only to find out after signing that the actual rate I was financing for was 8.6%. That would've been a monthly payment (after down-payment) of $670. Instead. I am paying $834/mo. That is clearly dishonest negotiating and if I didn't love the car so much I'd be fighting the agreement. Instead I'll just make sure nobody I know shops at Corwin More

by AspenGold Verified Customer Verified Customer

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I was happy with my purchase. Everyone was helpful with no pressure. Nice set up in the building. Everyone was helpful with no pressure. Nice set up in the building. More

by 7FRINGE Verified Customer Verified Customer

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The whole process was super easy and inviting. Brenden and Jem were wonderful people to interact with. I would like to give some feedback. I knew very little about looking into the history of a Brenden and Jem were wonderful people to interact with. I would like to give some feedback. I knew very little about looking into the history of a car before purchasing. I was given a lot of positives about this car, but wasn't expressly given good details about the past of the vehicle. That's minor, I'll take the blame for that upon myself, but would've liked some more transparency. As for the condition of the vehicle, I'm more dissatisfied there. I'll just list those to not get too wordy: completely empty wiper fluid misaligned vehicle grime in the cupholders and shifter scratches and dings in the cargo bay window tint was scratched up scuffs on the outside of the car that were easily removed with a buff cloth All of these things together didn't make me feel like I was in a newly purchased vehicle, and left me disillusioned with the care that this dealership takes of their vehicles before selling them to a customer. It sat for under a week while I had a deposit on it, that would've been a great time to pretty it up and pay attention to those details before it left the lot. More

by XAVIER Verified Customer Verified Customer

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Great experience. Plenty of vehicles to choose from, left dealership just for comparison shopping and returned after visiting three other dealerships because the value Plenty of vehicles to choose from, left dealership just for comparison shopping and returned after visiting three other dealerships because the value, expertise, and customer service was best at Corwin Toyota. Brenden excelled in identifying needs and offering suggested vehicles. No pressure, no haggling, positive outcome. Love my Highlander from the team at Corwin Toyota! More

by PAULDENISTON Verified Customer Verified Customer

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A couple of delays on the vehicle when it was supposed to arrive without the correct information is why I am giving y’all 4/5 star. arrive without the correct information is why I am giving y’all 4/5 star. More

by 146CHRISTIANHERNANDEZ Verified Customer Verified Customer

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We actually love the vehicle we've gotten from Corwin Toyota and felt the deal they made with us and the value for our trade-in was very good. We have since had difficulty reaching staff for additional h Toyota and felt the deal they made with us and the value for our trade-in was very good. We have since had difficulty reaching staff for additional help (no one will call us back, we have to persistently call them and pester people). Brenden was our salesperson, we tried to call him on his day off and he didn't call back when he was back. My husband also called Ty and JR, as well as emailed JR. We have had no response or call back from any of those folks. To Brenden's credit, he does answer when we call and after a few days he has been communicating via text with my husband. The dealership did change the oil, perform an alignment, and replace the tires on the vehicle, all of which is very much appreciated. The tire sensor light came on after work on the tires but the dealership said we're on our own figuring that out. The vehicle also had a damaged bumper, which the dealership agreed to replace, but they kind of slapped an undamaged, salvaged bumper on without also repositioning the front bumper sensor (it's there, just dangling without a mounting bracket), adding the trim around the fog light, or replacing the attached splash guards within the fender. It's been a struggle to get someone to contact us about this repair but I'm hopeful Corwin will eventually "fix the bumper" in the fullness of that phrase rather than what they did initially. To Brenden's credit, he has been working with us on this repair. What is frustrating is that we were allowed to take the vehicle home like this, kind of half-fixed, and I get the distinct impression that Corwin would never have contacted us about further "fixing" if we had not reached out ourselves. I will update (if I can) if/when the fix is complete or not. More

by NZQ Verified Customer Verified Customer

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Not the most honest dealer! !Buyer beware they do not follow Toyota certified used vehicle policy..Do a fine detail inspection as they skip a lot including some safety issues li !Buyer beware they do not follow Toyota certified used vehicle policy..Do a fine detail inspection as they skip a lot including some safety issues like on ours .Hold their feet to the fire on this.. More

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