Kelvin Boatey

Not happy said oil was change. But not rest Said fuel filter was replaced was not it won’t rest. But not rest Said fuel filter was replaced was not it won’t rest. More

by COLEEF250 Verified Customer Verified Customer

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I felt like the attention of the salesmen was everywhere but on sailing the car to me that he didn't need to spend time explaining anything about the car but on sailing the car to me that he didn't need to spend time explaining anything about the car More

by Headnhead Verified Customer Verified Customer

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Great experience Would recommend and buy another vehicle from. Loving the new car. Great experience from. Loving the new car. Great experience More

by Robertfilip Verified Customer Verified Customer

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Kelvin was awesome and made the purchase as smooth and quick as possible. I did have to bring it back in for an alignment a week after purchase, and the detailing job was not great-the cabin and seats wer quick as possible. I did have to bring it back in for an alignment a week after purchase, and the detailing job was not great-the cabin and seats were not super clean More

by MESCHREFFLER Verified Customer Verified Customer

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Prompt, salesman was not pushy! I enjoyed being able to do the financial portion remotely. I enjoyed being able to do the financial portion remotely. More

by LUKEBEULAH Verified Customer Verified Customer

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Experience was okay getting a test drive on the vehicle. After that wasn't great. Kelvin was helping other people and rather than have one of the other sales associates help us, we had to wait for him, pr After that wasn't great. Kelvin was helping other people and rather than have one of the other sales associates help us, we had to wait for him, probably at least half an hour. When discussing the price, we came to an agreement and were told it would be about an hour to get paperwork and everything singed. Ended up being 2 1/2 hours and honestly it wasn't that busy. We also signed on an agreed price which then changed unexpected in the finance office. If we were not so tired and aggregated by that point we would have made it a bigger point to redo all the paperwork but we just wanted to be done. More

by BBOY149 Verified Customer Verified Customer

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Thanks again Corwin Toyota for all the help and easy process of getting a new car!! Salesmen were polite and made the process easy and helpful! process of getting a new car!! Salesmen were polite and made the process easy and helpful! More

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They had the car I wanted at the price that I wanted. Kaylee, our sales person, did an excellent job of getting everything set up and taken care of. It was a smooth sale, resulting in a very happy custom Kaylee, our sales person, did an excellent job of getting everything set up and taken care of. It was a smooth sale, resulting in a very happy customer More

by merflyc50 Verified Customer Verified Customer

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Excellent service. Answered all my questions and helped me with the process buying from a different state Answered all my questions and helped me with the process buying from a different state More

by IHUGO Verified Customer Verified Customer

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I am leaving this review to accurately document my experience with Corwin Toyota in Colorado Springs. I purchased a used 2016 Ford Explorer from this dealership. The vehicle drove for three days befor experience with Corwin Toyota in Colorado Springs. I purchased a used 2016 Ford Explorer from this dealership. The vehicle drove for three days before becoming completely undriveable and has remained at a Ford dealership service center since then. The vehicle has presented multiple major mechanical and electrical failures, including: • Transmission issues • Engine performance issues • Multiple system codes • Electrical system faults requiring an engine wiring harness replacement As of today, I have paid approximately $4,000 out-of-pocket for repairs, with an additional $1,600 repair estimate pending, not including the cost of a rental vehicle required due to the Explorer being inoperable. I also purchased the premium extended coverage package through Corwin. Every repair claim submitted has been denied, and the warranty has paid $0 toward any repairs. I have made numerous attempts to contact the dealership, specifically the Kelvin Boatey, the representative who facilitated the sale. Despite initial acknowledgment and a statement that the situation would be looked into, I have received no further communication or follow-up. I acknowledge that the vehicle was sold as-is. However, service records obtained directly from Phil Long Ford show that the same symptoms existed prior to my purchase, and the vehicle had already been sent out for diagnosis related to these issues. This indicates that Corwin had knowledge of the vehicle’s condition before the sale. While my initial sales interaction was courteous and professional, the overall handling of this situation, particularly the lack of communication and refusal to engage in any resolution, has been disappointing. I am documenting this experience publicly to ensure transparency and to encourage better consumer communication practices in the future. More

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