Brandon Carpenter
Brandon Carpenter at NYE Buick GMC
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Brandon Carpenter

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Brandon Carpenter

January 18, 2025

Dealership Rating
Employee Rating

All the people that work at the dealership is friendly and talk to you and always have coffee More

by harleyman13460
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

January 17, 2025

Dealership Rating
Employee Rating

They took care of problem in a timely manner and was good about it. We went shopping and had breakfast and when got back it was done. More

by harleyman13460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Stacy, Stephen Lupinski, Chris Webster , Emaj Smith was the one who sold us the truck and very polite and exsplained every thing in detail

January 09, 2025

Dealership Rating
Employee Rating

They took good care of me when I went in to have my vehicle serviced extremely friendly More

by BANYON1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2024

Dealership Rating
Employee Rating

First of all the job took as hour and they charged me 1. 2 hours which is their way of making more money on their customers. Robbery!! Secondly they installed a damaged part and I had to re-order and re-do t More

by rosemillan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Vaughn

December 09, 2024

Dealership Rating
Employee Rating

Friendly, courteous, knowledgeable, and organized. ! When they say that you have a 10 o’clock appointment, you have a 10 o’clock appointment🤗 More

by carenmazzullo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2024

Dealership Rating
Employee Rating

Very pleasant service manger. Got using and made sure all recalls were done along with oil change More

by bigirish109
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 06, 2024

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 01, 2024

Dealership Rating
Employee Rating

Comfortable and clean waiting area and friendly personnel. Prompt and professional technicians did a super job. More

by TAFFEE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Dec 06, 2024

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2024

Dealership Rating
Employee Rating

Clean and comfortable waiting area with coffee. The people were prompt, professional, courteous and pleasant. More

by dianemacdougall98
Recommend Dealer
Yes
Nov 15, 2024

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 30, 2024

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Employee Rating

I prefer the mechanics and service dept at the GMC division had problems with the Chevy division More

by DGSHERWOOD73
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 30, 2024

Dealership Rating
Employee Rating

I got in and out in a reasonable time without an appointment. Staff was pleasant and knowledgeable. More

by fvalenti55
Service Price Transparency
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Recommend Dealer
Yes
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