Brandon Carpenter
Brandon Carpenter at NYE Buick GMC

Brandon Carpenter

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of Brandon Carpenter

March 11, 2026

Dealership Rating
Employee Rating

This is my second Buick purchase. It’s a great SUV. Customer service in service department and sales department is very patient, informative and caring. More

by jinhutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eli in Sales Department

Mar 11, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 11, 2026

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Employee Rating

My experience at Nye was fantastic. Very friendly and helpful staff in the service department had my truck repaired quickly. More

by strideoandp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Mar 12, 2026

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 08, 2026

Dealership Rating
Employee Rating

Communication is key and the dealership was on top of letting me know the status of my warranty repairs. When they needed more items they let me know immediately so I didn't have to wonder. More

by DJCSR1236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn, Chris Webster

Mar 10, 2026

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 06, 2026

Dealership Rating
Employee Rating

Good group of guys, fast and efficient . . good great happy and I don’t know More

by jcase7053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Mar 10, 2026

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2026

Dealership Rating
Employee Rating

I had an issue with my truck after purchasing it Brandon the service department and the sales manager took care of me. Brandon did a great job I appreciate nye standing behind their word to repair a vehicle More

by dhoefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 18, 2026

Dealership Rating
Employee Rating

Since I purchased my GMC I’ve had nothing but excellent courteous service. And scheduling is very easy. More

by keegmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 15, 2026

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Employee Rating

From sales, to service & the parts department they are all great people to do business with! More

by nate56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn, Joshua Wojcik

Feb 18, 2026

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2026

Dealership Rating
Employee Rating

The service department was very helpful and knowledgeable. They were able to get my vehicle in quick for service! More

by KELLYB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn, Chris Webster

Feb 18, 2026

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2026

Dealership Rating
Employee Rating

Got me in on short notice and diagnosed a transmission problem quickly. Had parts the next day and went to work the minute I brought the vehicle for a quick turnaround. More

by Carl Pietrykowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Jan 29, 2026

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 23, 2025

Dealership Rating
Employee Rating

Great people. Will have a dealer for life now. I knew what I was buying before I went there and it was above a beyond my expectations. Great young sale people More

by frannie832008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2025

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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