Dan Vaughn
Dan Vaughn at NYE Buick GMC

Dan Vaughn

Service Manager

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Dan Vaughn

June 09, 2026

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Employee Rating

Fast and well informed. They keep me updated during the whole process. Buying a new vehicle this week from them because of the service . More

by dave_palladino
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Brandon Carpenter

Jun 09, 2026

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 28, 2026

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THEY HAVE ALLWAYS TAKEN CARE OF ANY PROBLEMS I ENCOUNTER VERY PROMPTLY AND WE HAVE BEEN QUITE SATISFIED WITH THE RESULTS. More

by RALPH24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Brandon Carpenter

Jun 03, 2026

NYE Buick GMC responded

We appreciate your continued loyalty and support!

May 24, 2026

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I've been with NYE for several years, they always take care of any problems I have. More

by Mborruso
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 20, 2026

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Nye GMC made buying a truck a very easy process. Their service team was great too when a check engine light came on after purchase they got me in immediately with a loaner and took care of it within More

by kocsispm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Carpenter

May 21, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2026

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Store service team is excellent. They always get the job done for us, frequently going above & beyond for even mundane service - this was a lube and tire rotation, and they even e-ma More

by TREFZ123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Carpenter

May 12, 2026

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2026

TREFZ123 responded

You're very welcome. We got both of our vehicles at Nye Buick-GMC, and we'll always make it our first stop shopping.

May 01, 2026

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Brandon & Dan were very helpful with an issue I had separate from the reason I was there for service. They are both friendly and easy to work with. The service department at NYE GMC is top notch. More

by elw0324
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Carpenter

May 01, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2026

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Service manager will make your sure issues and concerns are taken care of, would recommend to others! More

by rlng03
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2026

NYE Buick GMC responded

Robert. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 22, 2026

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The NYE GMC service center is always responsive and friendly, and I would recommend them to anyone More

by CATALI3978
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Carpenter , Chris Webster

Mar 24, 2026

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 11, 2026

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My experience at Nye was fantastic. Very friendly and helpful staff in the service department had my truck repaired quickly. More

by strideoandp
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Carpenter

Mar 12, 2026

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 08, 2026

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Employee Rating

Communication is key and the dealership was on top of letting me know the status of my warranty repairs. When they needed more items they let me know immediately so I didn't have to wonder. More

by DJCSR1236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Carpenter , Chris Webster

Mar 10, 2026

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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