Brady Keys | Page 25

I recently (29Dec23) got my Toyota Serviced. Basic oil change and tire rotation, that's it. Upon completion of services/when I recieved my truck back, I discovered it had a "Refuel" message dis Basic oil change and tire rotation, that's it. Upon completion of services/when I recieved my truck back, I discovered it had a "Refuel" message displayed. Concerned, I inquired about what/why that's all of a sudden appearing. The tech does not nor could not explain it, and I was told to go ahead and take it and return if it doesn't go away, I had 3/4 of a tank of gas, so there's no way I needed fuel. I left and proceeded to the store. Once I was done in the store I walked out and noticed I had a moderately sized oil leak underneath my truck. I looked underneath my truck and saw oil residue and drips coming from my skid plate. I took it back immediately and was they looked at it. After about 15 to 20 minutes, they told me it was left over oil from the change that they didn't get from the top of my skid plate, so that was the problem. Bottom line, I brought in a perfectly good vehicle to be routinely serviced, and now I have issues and even more concerns that the oil and refuel light aren't going to be the only problems I'm going to encounter. Please beware of the service, as I'm beyond upset. More

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Arrived at 0705, greater by Service Manager. SA Matt verified what needed to happen and took my Tundra to Service area. 0900, my Tundra was back and all issues resolved. Everyone polite and help SA Matt verified what needed to happen and took my Tundra to Service area. 0900, my Tundra was back and all issues resolved. Everyone polite and helpful. I love this place! More

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Gene Messer Toyota went above & beyond for us. They worked with our budget found us the perfect vehicle and made the buying process seamless. We will definitely be buying from them again. They worked with our budget found us the perfect vehicle and made the buying process seamless. We will definitely be buying from them again. More

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Very helpful, thorough, and friendly. Quick with our oil change and tire rotation, all was great! Quick with our oil change and tire rotation, all was great! More

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They treat me and my family, right they are courteous, professional, friendly, easy to deal with professional, friendly, easy to deal with More

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Quality personnel from top to bottom whether you are by or getting a car serviced. I always take great care of the customers. or getting a car serviced. I always take great care of the customers. More

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Fantastic dealership! We were so blessed by our exceptional customer experience! We are ever grateful for their integrity and excellence in our car trade & purchase. We wi We were so blessed by our exceptional customer experience! We are ever grateful for their integrity and excellence in our car trade & purchase. We will definitely recommend them to anyone in search of a no-hassle & joyful car buying experience! Thank you so much! More

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Best experience ever, everyone went out of there way to make this a great experience make this a great experience More

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Great people, made the whole process of purchasing a vehicle so smooth and easy. My family has purchased 3 vehicles from Lane, Brady , and the excellent staff at Gene Messer Toyota vehicle so smooth and easy. My family has purchased 3 vehicles from Lane, Brady , and the excellent staff at Gene Messer Toyota More

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Great Dealership They are very helpful and easy to deal with. We had to special order our TRD PRO 4Runner and our salesman Nieves kept us updated the whole time. They are very helpful and easy to deal with. We had to special order our TRD PRO 4Runner and our salesman Nieves kept us updated the whole time. More

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