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Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
210 Reviews
4.7

210 Reviews

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210 Reviews of Brady Keys

February 12, 2026

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Employee Rating

Adam my service advisor was prompt and professional. Dave and his team at Toyota are number one! More

by enaudc1
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam, Dave, Brian

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February 11, 2026

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Employee Rating

Very understanding and helpful and tell you what you need done to your car and what they done More

by wormly42
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Workmanship
Service Time
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Recommend Dealer
Yes
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February 10, 2026

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The purchase was easy and explained well. All personal we attentive to my needs and wanted features. More

by cgc7938
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Trade-in Experience
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Yes
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February 10, 2026

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Repaired car as promised and didn’t cost me an arm or leg. Thank you. More

by oflores346
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick

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February 09, 2026

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The required maintenance went really well. They were very professional and the service didn’t take long. More

by dvmatte
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 12, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

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Bryan in customer service was excellent explained tire sensor issues. Excellent very helpful and courteous. More

by Atrevino2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan

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Feb 12, 2026

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

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Employee Rating

Muy buen trato del vendedor de autos Gustavo Alanis, me ayudó en el proceso de la compra del vehículo y proporcionó información del vehículo para decidir mi mejor compra, dieron seguimiento a la parte fina More

by Jose Llanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick y Gustavo Alanís

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Feb 05, 2026

Gene Messer Toyota responded

Hola José, nos alegra mucho que nuestro personal te haya brindado un excelente servicio durante tu visita a Gene Messer Toyota. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un excelente día!

February 03, 2026

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Employee Rating

Luke the sales person amd John the finance guy both got me in my new truck. This was flawless and quick for a better feal than Inanticipated More

by rchesser01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 05, 2026

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 03, 2026

rchesser01 responded

Thank uou Gene Messer for getting me whatvinneeded at my price

Feb 03, 2026

rchesser01 responded

Thank uou - excellent process

February 03, 2026

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Employee Rating

Courteous, prompt, friendly staff. Recalls done in a timely manner. Waited only a few minutes, signed papers & I was on my way. More

by carolynjanesabbott
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

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Feb 05, 2026

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2026

Dealership Rating
Employee Rating

Salesman was not pushy and did everything to please us. I would definitely recommend gene messer dealerships More

by Kellyk79423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 05, 2026

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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