Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
236 Reviews
4.7

236 Reviews

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236 Reviews of Brady Keys

April 04, 2026

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Employee Rating

Great service. Took care of some factory recalls and did my 10000 mile service. Took care of everything. More

by john.patrick.gable
Service Price Transparency
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Recommend Dealer
Yes

April 04, 2026

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Gene Messer Toyota Service Department takes great care of their customers! I have taken my Prius to them for over 10 years. They keep you informed + let you know if they discover additional problems. Toda More

by Karenvip
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Recommend Dealer
Yes

March 30, 2026

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I ton my car in for a check engine light. When they told me what the problem was I explained that the radiator was previously replaced by an auto body shop because I hit a deer over a year ag More

by MS
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Recommend Dealer
No
Apr 04, 2026

Gene Messer Toyota responded

Thank you for bringing this to my attention. If you would like to discuss this issue further, please reach out to me directly, thank you for your time. Dave Randall Service Director Group 1 Toyota Hub City 806-748-4801 drandall@group1auto.com

March 26, 2026

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They’re great. The staff is incredibly kind, and their work is clean and honest. Prices feel very fair. The interior is clean and comfortable. All around a very goo More

by jonnie.hesse
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Recommend Dealer
Yes
Mar 28, 2026

Gene Messer Toyota responded

Hi, thank you so much for your positive comments about Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2026

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Service is great as always! Bryan is always helpful. We appreciate him. Thanks for everything. More

by Fallon Jernigan
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Womack

Mar 28, 2026

Gene Messer Toyota responded

Hello Fallon, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

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Good Service Friendly Staff Well educated Technician Lots of Inventory Flexible Time Quick and on time More

by Bao Bui
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Recommend Dealer
Yes
Mar 27, 2026

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 24, 2026

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Super easy to book appointment online and the service providers where super professional and kind. Was able to get in and out, I defiantly recommend going on a Monday when it is less busy. Was in and out More

by sarahhill
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Recommend Dealer
Yes

Other Employees Tagged: Amanda

Mar 26, 2026

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2026

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This dealership is by far the best place ever. The work is perfection and the staff is stellar from Dave Randall, Matt Walker the service manager to all advisors. They have an A+ rating. More

by grayhorselover
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Recommend Dealer
Yes
Mar 24, 2026

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Hub City! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2026

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Adam was very courteous and professional about getting the job completed. Waiting time was minimal. More

by leatherrick
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Recommend Dealer
Yes
Mar 21, 2026

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2026

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I APPRECIATE the AWESOME service I receive each time I bring the Venza for service More

by Jerry.newton210
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Randal

Mar 15, 2026

Gene Messer Toyota responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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