Brad Johnson

Excellent customer service. I was surprised by the increased price of the oil change. I hope next year it doesn't go up another $20! I was surprised by the increased price of the oil change. I hope next year it doesn't go up another $20! More

by lightouchiro Verified Customer Verified Customer

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Thanks to Brad, the issue with my vehicle was resolved and taken care of . Thank you Brad and taken care of . Thank you Brad More

by LOLAMAGIERA Verified Customer Verified Customer

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Yes, I would recommend this dealership with a caveat. The screens on the VW cars continually become disabled. This is evidently a software issue or a problem with the manufacturing of the screen because The screens on the VW cars continually become disabled. This is evidently a software issue or a problem with the manufacturing of the screen because VW is aware of the issue and has not fixed the problem. The dealership has no ability to fix this problem either. This is a safety issue because when the screen goes out, so does all functions related, such as the backup camera. More

by NEWS2ME Verified Customer Verified Customer

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I drive out of my way to get my car serviced at CAPO VW as they are consistently great and trustworthy. as they are consistently great and trustworthy. More

by akshedd Verified Customer Verified Customer

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The service staff and technicians are very friendly, helpful, and knowledgeable. I came in with a suspension noise issue and during the work they discovered a separate issue covered under warranty, got helpful, and knowledgeable. I came in with a suspension noise issue and during the work they discovered a separate issue covered under warranty, got it all cleaned up and fixed in a short span of time. Very professional More

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A very efficient and comfortable service experience. A+++. The texted status updates and video of my car in the service bay, narrated by the actual technician, is truly innovative and appreciated! A+++. The texted status updates and video of my car in the service bay, narrated by the actual technician, is truly innovative and appreciated! More

by quincy4mel Verified Customer Verified Customer

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Capistrano Volkswagen offers quality service and personnel and a welcoming vibe. Appointments are scheduled such that customers are not forced to wait long for their service provider, salesperson or personnel and a welcoming vibe. Appointments are scheduled such that customers are not forced to wait long for their service provider, salesperson or parts. More

by AUTO3 Verified Customer Verified Customer

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Fifteen words fifteen words fifteen words fifteen words fifteen words fifteen words fifteen words fifteen words. fifteen words fifteen words fifteen words fifteen words. More

by DMBOYER Verified Customer Verified Customer

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Car returned with back door open. Not sure why trunk door had been opened for a tire rotation to begin with. Also low pressure warning appeared two days later. This shouldn’t happen s Not sure why trunk door had been opened for a tire rotation to begin with. Also low pressure warning appeared two days later. This shouldn’t happen so soon after a tire rotation. Very frustrating. More

by SOONERHUTCH Verified Customer Verified Customer

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Very pleasant and helpful. I enjoy the video to see what was being done. Thanks I enjoy the video to see what was being done. Thanks More

by ellen10 Verified Customer Verified Customer

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