Bobby Hall
Bobby Hall at Bryan College Station Toyota

Bobby Hall | Page 12

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
130 Reviews
4.8

130 Reviews

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130 Reviews of Bobby Hall

October 25, 2024

Dealership Rating
Employee Rating

More personal than in the past. More personal as service was with Atkinson Toyota. Nice job. More

by macure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Bryan College Station Toyota responded

Hearing that you found our service more personal is fantastic! We aim to create meaningful connections with our customers, much like you have experienced before. Thank you for the kind words—your feedback truly inspires us to continue delivering great service!

October 24, 2024

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Bobby's responses were much quicker than the speed that the text message reached me. More

by naiyu2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Bryan College Station Toyota responded

It’s fantastic to hear that Bobby was so quick on the draw! We’re glad his responses exceeded your expectations and kept things moving smoothly. Thanks for sharing your experience with us!

October 19, 2024

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Employee Rating

My oil change and tire rotation service was done quickly and my car drove smoothly. More

by AJK7784
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Bryan College Station Toyota responded

It’s fantastic to hear that your service went quickly and left your car running smoothly! We love knowing that we could get you back on the road without delay. Thank you for sharing your experience, and we’re here whenever you need us for your next service!

October 17, 2024

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Easy to make an appointment. Takes time to answer all my questions. Does an excellent job of maintenance on my car. More

by sandallynn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

We’re delighted to hear that scheduling an appointment was easy and that all your questions were thoroughly addressed. It's wonderful to know the maintenance on your car met your expectations. We appreciate your feedback and look forward to your next visit!

October 16, 2024

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Bobby always gets me in at a time that's convenient for me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end wi More

by mdcaggie90
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 22, 2024

Bryan College Station Toyota responded

We really appreciate you sharing your experience! It’s wonderful to hear that Bobby and the team are able to accommodate your schedule and provide efficient service without the pressure of upselling. We’re glad you find the vehicle report helpful—it’s important to us that you leave feeling informed and confident about your car’s condition. Thank you for your feedback, and we look forward to continuing to serve you!

October 12, 2024

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Employee Rating

I’ve been in the Auto industry for 35 years (retired) and the speed, efficiency and customer service at BCS Toyota is something I have never seen before. Great job, I’ll be back! And special thanks too Bobby More

by mikine
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 14, 2024

Bryan College Station Toyota responded

Coming from someone with 35 years in the auto industry, your praise means a lot to us! We're thrilled to hear that our speed, efficiency, and customer service stood out, and we're delighted Bobby Hall made your visit seamless. We’re committed to maintaining that level of service, and we look forward to welcoming you back in the future. Thank you for sharing your experience!

October 11, 2024

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Bobby is amazing and always helpful! He always makes us feel welcome and takes care of our needs. More

by S.STONE73
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Bryan College Station Toyota responded

Thank you for the 5-star review and sharing your experience with us! We are thrilled beyond belief to hear Bobby always makes you feel welcomed and takes care of all of your needs. His dedication to our customers truly makes a difference, and we’ll make sure to share your kind words with him. If you ever need anything in the future, you know we are just one call away. We hope to see you again soon!

October 11, 2024

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Bobby Hall has been my service advisor for 3 Tundra's and I rely on his professionalism and knowledge in handling my service requirements. More

by FAIN0
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2024

Bryan College Station Toyota responded

Having Bobby as your service advisor for three Tundras speaks volumes about the trust and relationship you've built! It’s great to know that his professionalism and expertise have made such a positive impact on your service experience. We truly value your loyalty and appreciate your kind words about Bobby. Thank you for choosing BCS Toyota for your service needs!

October 10, 2024

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Employee Rating

My experience was as always great. i find that everyone is always friendly and courteous. I always enjoy dealing with Bobby. He I s always friendly and courteous More

by williamray1944
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Bryan College Station Toyota responded

It's wonderful to hear that your experience with us continues to be great! We're glad to know that our team's friendliness and courtesy, especially Bobby's, have made your visits enjoyable. We appreciate your loyalty and look forward to serving you again in the future!

October 06, 2024

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Employee Rating

They were to locate an issue that other service departments have not been able to locate and correct it. They went above and beyond to make sure I had transportation as the work and parts ordering More

by KRATZ.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

We're so pleased to hear that Bobby and the team were able to resolve the issue that other service departments couldn't! It’s great to know that their thoroughness and thoughtfulness stood out, and that they kept you informed while also making sure you had transportation during the process. We truly appreciate your kind words and are happy we could provide you with the level of service you deserve!

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