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Bob Vitrano
Bob Vitrano at Sullivan Cadillac
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Bob Vitrano

Sales and Leasing Consultant

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.9
58 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

4.9

58 Reviews

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58 Reviews of Bob Vitrano

December 06, 2024

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Employee Rating

Estefania took care of everything. After my last service experience I was disappointed and admittedly in a show me state. I was given Estefanias name by Bob Vitrano and he was right. More

by WCC4295
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 06, 2024

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that Estefania provided you with an excellent experience at Sullivan Cadillac. It's wonderful to know that Bob's recommendation was helpful. We appreciate your feedback, and we look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

December 04, 2024

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Bob was very professional, knowledgeable, & friendly. I would recommend my family & friends to him & Sullivan Cadillac. Great experience! More

by Dee
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Recommend Dealer
Yes
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Dec 04, 2024

Sullivan Cadillac responded

Thank you, Dee, for your wonderful review! We truly appreciate your kind words about our team and are thrilled to hear you had a great experience at Sullivan Cadillac. Your recommendation means a lot to us, and we look forward to serving you and your family and friends in the future! Sincerely, The Sullivan Cadillac Team

December 02, 2024

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We have purchased 4 vehicles from the Sullivan Group in Ocala and are very pleased with each purchase. We have sent family members there and they purchased vehicles. Excellent dealership. More

by ccounts
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton

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Dec 04, 2024

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you've had such positive experiences with Sullivan Cadillac and that you've chosen us for multiple vehicle purchases. Your trust in us and referrals to family mean a lot. We look forward to serving you again in the future. Safe travels in your new vehicles! Sincerely, The Sullivan Cadillac Team

December 01, 2024

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Employee Rating

They always treat customers with respect. It is a dealership that always goes above and beyond More

by djnash
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell, Mike Dallett

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Dec 03, 2024

Sullivan Cadillac responded

Thank you for your kind words! We at Sullivan Cadillac strive to treat all our customers with the utmost respect and to exceed their expectations. We're grateful for your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 23, 2024

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Employee Rating

Love the car. Sullivan has been our dealership for years. Looking forward to many more years. More

by donandlindag
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell

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Nov 25, 2024

Sullivan Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you love your car and that Sullivan Cadillac has been your trusted dealership for years. We truly appreciate your loyalty and look forward to serving you for many more years to come. Enjoy your drives! Sincerely, The Sullivan Cadillac Team

October 06, 2024

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Employee Rating

Bob was friendly, courteous and no pressure, he worked with to make the deal workout for us. More

by TAH1766
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Trade-in Experience
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Recommend Dealer
Yes
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Oct 08, 2024

Sullivan Cadillac responded

Thank you for taking the time to leave such a wonderful review! We’re glad to hear that you had a positive experience with us at Sullivan Cadillac. It’s great to know that our team was able to assist you in making the deal work for you. We appreciate your feedback and hope to see you again soon for your next visit! Sincerely, The Sullivan Cadillac Team

October 04, 2024

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Employee Rating

Very good experience as usual Dennis Woods is top notch he always is on top of everything I'M very meticulous about CT5 Blackwing and Sullivan Cadillac takes care of me every time. Fantastic service Depart More

by Mikemcquade13
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 07, 2024

Sullivan Cadillac responded

Thank you so much for your kind words about Sullivan Cadillac, and for recognizing Dennis's top-notch service! We’re thrilled to hear that your experience with the CT5 Blackwing has consistently met your high standards. Our team is dedicated to providing fantastic service, and it's wonderful to know that we are taking great care of you. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 03, 2024

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Bob and Joey were both very helpful in finding "the perfect car" for us ! We have bought several cars from Sullivan and will continue to come back for our next one ! Thank You for a great experience. More

by tkdisanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton

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Oct 04, 2024

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Bob and Joey were able to help you find the perfect car and that you had a great experience at Sullivan Cadillac. We appreciate your loyalty and look forward to assisting you again for your next vehicle! Safe driving! Sincerely, The Sullivan Cadillac Team

September 26, 2024

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Employee Rating

Prompt, courtiest service. Found nail in tread. Declared it non-fixable with patch or plug. I am not sure of "why", since the nail was centerline on tread, not on the side w More

by sailortom122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

Sullivan Cadillac responded

Thank you for your feedback, we appreciate your visit to Sullivan Cadillac. We understand your uncertainty regarding the tire assessment, and we encourage you to reach out to us directly to discuss this further. Your experience is important to us, and we strive to ensure our customers feel confident in our service. We hope to assist you again in the future! Sincerely, The Sullivan Cadillac Team

Sep 27, 2024

sailortom122 responded

I experienced low air pressure warning on my 2023 Cadillac CT5 left rear tire. Milage 6400 miles; usually too early for a nail penetration. Dealer confirmed nail entry centerline directly on tread. She averred that the Michelin 3134MS low profile tires could not be patched or plugged. My experience is that a nail penetration on the side wall cannot be fixed; tread penetration centerline is fixable. My"free" air with new car and tire warranty did not apply so it cost me almost $500 to drive home. Why can this MIchelin tire not be patched or plugged?

September 18, 2024

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Employee Rating

The right car at a reasonable price. The transaction was just as easy as could have been. Bob was great to work with. More

by dabseal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Sep 19, 2024

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you found the right car at a reasonable price and that your transaction was smooth. It’s great to know that you enjoyed working with Bob. We appreciate your business and hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

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