Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 99

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.9
1,021 Reviews
4.9

1,021 Reviews

Write a Review

1021 Reviews of Bob Tomlin

June 10, 2020

Dealership Rating
Employee Rating

ANOTHER GREAT VISIT There is little to say. Make the appointment and bring it in. All done with a professional approach and friendliness. We are big fans forever. More

by JKCLAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2020

Coastal Kia responded

Thank you for the wonderful review for our service team at Coastal Kia! It was thoughtful of you to go online and share your thoughts. We adore all the comments including, "we are big fans forever." Thank you for being such an important part of our Coastal Kia family. Please call us if you need anything. We are here to help.

June 08, 2020

Dealership Rating
Employee Rating

The service department was exceptional. They took car of my Sorento in a timely manner and called with what they found and gave me a price to fix it. They didn’t deviate from that price and fixed the car in More

by hbudri63
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jun 09, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star service review and kudos for our team. We sincerely appreciate the gracious testimonial and high marks. Our mission is to provide a truly exceptional experience to every client during every visit. We love the comment, "the employees were very polite, efficient and friendly. I would recommend Coastal Kia 100%." We appreciate your thoughtful feedback and continued business. Thank you for being such an important part of our Coastal Kia Family!

June 06, 2020

Dealership Rating
Employee Rating

Always great service. Clean waiting room with snacks water and coffee. There is also a vending machine in the sales area. All my questions are always answered and explained before I leave. Great group More

by ANGELA.OCONNOR75
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jun 08, 2020

Coastal Kia responded

Angela, thank you so much for the five star review and high marks for our Coastal Kia service team. We love the comments including, "always great service...all my questions are always answered and explained before I leave... great group of people." We are thrilled to hear you were able to enjoy our customer lounge experience. You are appreciated by our entire team. Thank you for choosing Coastal Kia!

June 06, 2020

Dealership Rating
Employee Rating

Bob was amazing. He kept me informed every step of the way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty comp More

by S201831
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Jun 08, 2020

Coastal Kia responded

Fantastic! Thank you for the great review and gracious comments. We love the team effort from Bob, Howard and Sam. It was thoughtful of you to recognize their attention to detail. Your amazing review has been shared with Bob, Howard, Sam and our service management team as well. Thank you for your loyalty. Please call us if you need anything. We are here to serve.

June 06, 2020

Dealership Rating
Employee Rating

I had a great experience at Coastal Kia.Brandon Wright I had a great experience at Coastal Kia. Brandon Wright was my salesman and he was awesome!! My family is very happy with our purchase More

by GARIBAY613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Michael Mascavage , JP Nicholas, Brandon Wright

Jun 08, 2020

Coastal Kia responded

Welcome to the Coastal Kia family! Thank you for the five star review and kudos for your Product Specialist Brandon Wright. We love the comments, "... he was awesome... my family is very happy with our purchase." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 05, 2020

Dealership Rating
Employee Rating

NEW TO THE AREA I was made to feel right at home and in good hands during my visit during the Covid crisis. I was having warranty work done and Bob was very helpful w More

by SUSAN25624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2020

Coastal Kia responded

Ms. Carr, thank you for the five star service review and kudos for Bob Tomlin in our service department. It was thoughtful of you to go online and rate your recent service experience at Coastal Kia. Your gracious comments have been shared with Bob and our entire service team. We appreciate the review and you including comments such as, "very professional employees as well as a most comfortable waiting area." We are thrilled that Bob was able to exceed your expectations. Let us know when you are ready to schedule your next appointment for tires. Please call us if you need anything. We are here to help.

June 03, 2020

Dealership Rating
Employee Rating

Had issue with a part service instaled in march.called ops manager she took care of the issue thanks so much.coastal kias top notch More

by MROVERMAN630
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, John Wigger, Sam Weisman , Howard Ramsey

Jun 04, 2020

Coastal Kia responded

Thank you! We apologize you had an issue and were happy to quickly address your concern. It is always nice to hear your concern was addressed quickly and we exceeded your expectations. Thank you for the review and great feedback. Please call us if you need anything. We are here to help!

May 25, 2020

Dealership Rating
Employee Rating

AAlways GREAT care and service!!! I always know that I will get GREAT customer service at Costal Kia. Whether its routine maintenance or a problem I feel totally comfortable with Cost More

by ibtorismommy94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

May 26, 2020

Coastal Kia responded

You are very welcome! Thank you for recognizing the efforts of our amazing Coastal Kia service team. We love the comment, " I always know that I will get GREAT customer service at Coastal Kia." We sincerely appreciate the amazing review and gracious comments. Thank you for choosing Coastal Kia!

May 25, 2020

Dealership Rating
Employee Rating

Excellent service, took a little longer to get what I needed done, wasn’t aware there was a recall on my vehicle but it was taken care of. I will always have my vehicle serviced at a dealership for all o More

by ASHLEYALBRITTON
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

May 26, 2020

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our amazing service team. Your patience is appreciated! We are thrilled you could avoid another trip by allowing us to complete your recall recently. Your loyalty is greatly appreciated. Thank you for servicing with a "small local business." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 25, 2020

Dealership Rating
Employee Rating

Always professional and courtious Consistently the best dealer service by far. Been going there for 5 years, been treated like family and am amazed at the prompt and professional servi More

by MA3SHI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

May 26, 2020

Coastal Kia responded

You are family and greatly appreciated! Thank you for the five star review and high marks for our team. We love the comment, "consistently the best dealer service by far." Thank you for your loyalty over the years too. We strive to deliver a truly exceptional experience to every client during every visit. We pride ourselves on our customer service culture and A+ Accredited BBB rating. Please call us if you need anything. We are here to help!

...
99
...

Dealership Inventory (317 Vehicles)

new 2026 Kia Sportage Hybrid car, priced at $44,633
2026 Kia Sportage Hybrid
new
White exterior
Automatic
All-wheel Drive
new 2026 Kia Carnival car, priced at $49,673
2026 Kia Carnival
new
White exterior
Automatic
Front-wheel Drive
new 2026 Kia K4 car, priced at $31,558
2026 Kia K4
new
Black exterior
CVT
Front-wheel Drive
new 2026 Kia Seltos car, priced at $35,278
2026 Kia Seltos
new
Blue exterior
CVT
Front-wheel Drive
new 2026 Kia Carnival car, priced at $50,673
2026 Kia Carnival
new
Blue exterior
Automatic
Front-wheel Drive
new 2027 Kia Telluride car, priced at $65,513
2027 Kia Telluride
new
White exterior
All-wheel Drive