Bob Tomlin

Bob took great care of me when I really needed help. My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was alread My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was already busy, Bob kindly offered to squeeze me in for an emergency appointment. They successfully diagnosed the issue and fixed my vehicle in two days. I received great support and thorough communication from Bob in Service, Chris in Parts, and David the Shuttle Driver. I would recommend this shop to anyone in Wilmington and beyond. More

by DIXONWB Verified Customer Verified Customer

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Having my vehicle serviced by Coastal KIA was a great experience. All the staff were very friendly from the time I entered the building to the check-out. My service advisor, Bob, was professional and ha experience. All the staff were very friendly from the time I entered the building to the check-out. My service advisor, Bob, was professional and handled the whole process very well. Extremely happy with the experience. More

by BLINDSHOT59 Verified Customer Verified Customer

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Everyone was very professional and kept me informed. Was disconcerting to get a text message from someone at Kia wanting to make an offer on my car. Yikes Was disconcerting to get a text message from someone at Kia wanting to make an offer on my car. Yikes More

by davidandsherrybrock Verified Customer Verified Customer

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The staff was extremely professional, including Bob who handled the car incredibly well. I would also like to give a shout out to David the shuttle driver who is courteous and a joy to talk to. handled the car incredibly well. I would also like to give a shout out to David the shuttle driver who is courteous and a joy to talk to. More

by NICHOLASLALLO Verified Customer Verified Customer

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They very nice and helpful. My kia was needing system updated. Thank you very much. My kia was needing system updated. Thank you very much. More

by TBMGS2014@yahoo.com Verified Customer Verified Customer

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They provided great customer service and took care of my requests and did everything in a timely manner requests and did everything in a timely manner More

by IBEEFROG974 Verified Customer Verified Customer

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Coastal Kia is the best! I never have any problems when going there and they are always very helpful I never have any problems when going there and they are always very helpful More

by AlyssaA.Larson Verified Customer Verified Customer

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Although my vehicle service was done well, I was disappointed at how long it took. My appointment was 11:15. The technician told me they would be done about 12:45/1:00. It was an hour later before t disappointed at how long it took. My appointment was 11:15. The technician told me they would be done about 12:45/1:00. It was an hour later before they finally finished. More

by DCSHOLAR Verified Customer Verified Customer

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Bob Tomlin always takes great care of us. He is easy to work with and makes your service experience pleasant. Great asset to Coastal Kia. He is easy to work with and makes your service experience pleasant. Great asset to Coastal Kia. More

by CHUCKMENCH Verified Customer Verified Customer

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It was an easy task to schedule service on my Kia this past week. I dropped the car off and picked it up when promised. The service rep was very professional and courteous. past week. I dropped the car off and picked it up when promised. The service rep was very professional and courteous. More

by gwenpaul Verified Customer Verified Customer

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