Bob Morse
Bob Morse at Long Cadillac

Bob Morse | Page 5

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of Bob Morse

August 18, 2024

Dealership Rating
Employee Rating

Assistant Service Manager Was Very Professional And Honest! The Repairs Greatly Improved My Ride Performance! More

by Megatronn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Smith

August 15, 2024

Dealership Rating
Employee Rating

Friendly, helpful! Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. More

by ROYALRASP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2024

Dealership Rating
Employee Rating

Jody was excellent about keeping me informed, what the issues were and the costs. Car delivered as promised More

by JIMSGRANMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Jody Smith

July 24, 2024

Dealership Rating
Employee Rating

Always fast and reliable service. Curtious and efficient. Your sales department is very knowledgeable as well More

by TABARENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 21, 2024

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Employee Rating

From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Jody Smith

July 19, 2024

Dealership Rating
Employee Rating

It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. More

by SDYMEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2024

Dealership Rating
Employee Rating

The people are very accommodating and helpful. We feel we can call them with any questions we might have. More

by RPAP61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2024

Dealership Rating
Employee Rating

Always happy with Brian’s service; always quick to get back to me and addresses my concerns More

by Jessica Kalagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Jody Smith

June 23, 2024

Dealership Rating
Employee Rating

I called for service when my car was stalling every time I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to More

by JEANNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

June 23, 2024

Dealership Rating
Employee Rating

I have been dealing with Long for over forty-years. They are the best, excellent sales staff and the finest service department . I am sure it will continue. More

by vbogigian
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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