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Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst | Page 18

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
181 Reviews
4.1

181 Reviews

Write a Review

181 Reviews of Bob Hurst

March 02, 2025

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Employee Rating

The service was quick and the customer service was good. I will be returning again. More

by ERIKAHSWIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Buddy Chevrolet responded

Thank you for your kind words, Erika! We're thrilled to hear that you had a quick and positive experience with our customer service at Buddy Chevrolet. We look forward to welcoming you back again soon! Sincerely, the Team at Buddy Chevrolet

February 28, 2025

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Employee Rating

Charging 3% for a credit card is inappropriate for this type of business My car had to wait 3 days for an available technician after bringing it in with an appointment More

by KCKOZICKI
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray

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Mar 03, 2025

Buddy Chevrolet responded

Thank you for sharing your experience regarding the credit card processing fee and the wait time for service at Buddy Chevrolet. We appreciate your feedback, as it helps us evaluate our processes and strive for improvement. If you would like to discuss your experience further, please don't hesitate to reach out to us directly. We value your insights and hope to provide a better experience in the future. Sincerely, the Team at Buddy Chevrolet

February 28, 2025

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Employee Rating

Took 6 hours to service. Called 8 min before close. Couldn’t get car for two whole days. Also voided my power train warranty because of the ownership change even though I up More

by GKGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 03, 2025

Buddy Chevrolet responded

Thank you for your feedback regarding the service time and warranty issue. At Buddy Chevrolet, we strive to provide timely service and uphold our commitments. We encourage you to contact us directly so we can address these concerns in greater detail. Your experience is important to us. Sincerely, the Team at Buddy Chevrolet

February 23, 2025

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Employee Rating

New to Buddy's Chevrolet dealership. Overall experience was good. Friendly and professional. Will return for an update service. More

by FGHSB201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a good experience at Buddy Chevrolet. Our team is dedicated to providing friendly and professional service. We look forward to welcoming you back for your next service update! Sincerely, the Team at Buddy Chevrolet

February 21, 2025

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Employee Rating

Sold me a car with a bad battery and after three months on a three year battery it was dead and said I have to purchase a new one for over three hundred dollars…bad business.. More

by EDMONDSON2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Marotta, Jaquan Kerr

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Feb 25, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the battery issue after purchasing your vehicle from Buddy Chevrolet. We appreciate your feedback as it helps us improve our services. Please feel free to reach out to us directly so we can discuss this matter further. Sincerely, the Team at Buddy Chevrolet

February 21, 2025

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Employee Rating

Been using this dealership for repairs for years! Ray in the service center is great! Definitely recommend you go here! More

by mrskpurdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray

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Feb 21, 2025

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Buddy Chevrolet over the years. It's wonderful to hear that Ray in the service center provided you with great service. Your recommendation means a lot to us! We look forward to seeing you again for your future repair needs. Sincerely, the Team at Buddy Chevrolet

February 20, 2025

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Employee Rating

everything is great no issues at all and they did a great job. Bob Hurst and service staff took care of me greatly More

by JUGG32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Buddy Chevrolet responded

Thank you for taking the time to share your experience! We're thrilled to hear that everything went great and that our service staff, including Bob Hurst, took excellent care of you. We appreciate your kind words and look forward to seeing you at Buddy Chevrolet again in the future! Sincerely, the Team at Buddy Chevrolet

February 16, 2025

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Employee Rating

Ms. Z is a great sales associate. Love the way she handled business like a true professional. Smart. Beautiful. Lovely yellow coat. Highly recommend!! More

by AnthonyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zarlesia           Mcnary             , Eric Amoah, Tabitha Handley

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Feb 17, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Anthony! We're thrilled to hear you had a great experience with Ms. Z at Buddy Chevrolet. Her professionalism and dedication truly make a difference, and we appreciate your kind words. We look forward to welcoming you back again soon! Sincerely, the Team at Buddy Chevrolet

February 16, 2025

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Employee Rating

Had my truck for 3 months barely communicating had to call GM to get help when they finally fix my truck the check engine light was still on talking about I need a another part I’m like y’all had my truc More

by MIKEJACK2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 18, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand the frustration you felt with the extended time your truck was in service and the ongoing issues regarding the check engine light. Your feedback is valuable, and we strive to provide the best service possible at Buddy Chevrolet. Thank you again for reaching out. Sincerely, the Team at Buddy Chevrolet

February 11, 2025

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Employee Rating

The price charged for my oil change was the advertised price. I was very disappointed. More

by HALBREN1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Buddy Chevrolet responded

Thank you for your feedback. We understand your disappointment regarding the pricing of the oil change at Buddy Chevrolet. Your experience is important to us, and we appreciate you bringing your concerns to our attention. If you would like to discuss this further, please feel free to reach out to us directly. Sincerely, the Team at Buddy Chevrolet

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