Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst | Page 11

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
204 Reviews
4.1

204 Reviews

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204 Reviews of Bob Hurst

August 29, 2025

Dealership Rating
Employee Rating

They make you buy a care package that is not needed, it’s a tactic to make up for the Buddy “discount.” Financing process is also suspect, as they don’t provide you the options but rather steer you towards w More

by Frank Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 30, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us, Frank. We understand your concerns about the care package and financing process. At Buddy Chevrolet, we strive to provide clear guidance and transparent options, and your feedback helps us see how this experience impacted you. Feel free to contact us directly to discuss this further. Your experience matters to us. Sincerely, the Team at Buddy Chevrolet

Aug 30, 2025

Frank Mitchell responded

There were no “options” given, I was told I had to get the care package and I was also told that it could be used at any Chevy dealer which is false. The only reason I knew of options in financing is because I pressed for them, as an experienced buyer. The integrity of your business process seems questionable.

August 26, 2025

Dealership Rating
Employee Rating

The service was fine but I was waiting to get my truck. I asked him to call me when truck ready I don't get a call I called back 6:00 and found the shop closed 5:30. Now if he had told me that the shop clo More

by BJMITCHELL582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand that waiting for your truck without communication can be frustrating. At Buddy Chevrolet, we strive for transparent communication and efficient service. Your feedback is appreciated, and we'll use it to enhance our processes. Please feel free to reach out directly if you have further concerns. We hope to serve you better in the future. Sincerely, the Team at Buddy Chevrolet

August 24, 2025

Dealership Rating
Employee Rating

I love going to buddy Chevrolet, the service is reasonable no matter what I go in for I'm out in a decent amount of time, the staff is just simply awesome More

by MYGOODIES472013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Buddy Chevrolet responded

Thank you so much for your wonderful review! We appreciate your kind words about our service and staff at Buddy Chevrolet. It's great to hear that you experience efficient service during your visits. We look forward to welcoming you back next time! Sincerely, the Team at Buddy Chevrolet

August 24, 2025

Dealership Rating
Employee Rating

Free coffee is good! But I don’t drink coffee, we have to sit there sometimes for up to and hour are more. TV channel needs to change and a variety of treats to choose fr More

by fapisback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Buddy Chevrolet responded

Thank you for sharing your feedback with us, Freddie! We're glad to hear you enjoyed the free coffee, even if it's not your beverage of choice. We appreciate your suggestions regarding the wait time amenities, adding more variety to our treats, and updating the TV channels. Your input helps us improve the experience at Buddy Chevrolet. If you have any further comments, please feel free to reach out. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

August 23, 2025

Dealership Rating
Employee Rating

Great service! Enjoy the people and management. Thans for all that you do. Very happy. More

by SHERYL.VENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Sheryl! We at Buddy Chevrolet are thrilled to hear that you had a great experience with our team and management. Your satisfaction means a lot to us, and we truly appreciate your kind words. We look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

August 22, 2025

Dealership Rating
Employee Rating

I was at Buddy Chevrolet yesterday for service on my second vehicle. I was helped by Lisa Mealing. She was great from the time I pulled into the bay until the time I left. She gave me detailed informati More

by CHARLESW32217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Mealing

Aug 23, 2025

Buddy Chevrolet responded

Thank you so much for your feedback, Charles! We're happy to know that Lisa provided you with such great service during your visit to Buddy Chevrolet. It's important to us that our customers feel valued and well-informed, and we're glad we could help restore your trust in Chevrolet. We appreciate your decision to choose us for your vehicle service and look forward to seeing you again for any future needs. Sincerely, the Team at Buddy Chevrolet

August 20, 2025

Dealership Rating
Employee Rating

Rueben was nice. Tabious(finance guy) was very rude and condescending. I would never do business if it involved him. More

by dsutton30294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 21, 2025

Buddy Chevrolet responded

Thank you for your feedback. We appreciate that you found Rueben to be nice. However, it’s concerning to hear about your experience with Tabious. At Buddy Chevrolet, we strive for professionalism and respect in every interaction. Your comments are valuable, and we encourage you to reach out to us directly so we can address this matter further. Thank you for bringing this to our attention. Sincerely, the Team at Buddy Chevrolet

August 18, 2025

Dealership Rating
Employee Rating

Great…. .sales and customer service …..cat was clean and serviced…..everyone is very friendly …no problem More

by lemle48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Buddy Chevrolet responded

Thank you for your review! We appreciate your feedback about our sales and customer service at Buddy Chevrolet. It's great to hear that you found our facility clean and well-serviced, and that our team was friendly. We look forward to welcoming you back for your next visit. Sincerely, the Team at Buddy Chevrolet

August 18, 2025

Dealership Rating
Employee Rating

Happy, great, referrals, success, kind, loved, great, customer, service, fast, smile, greetings, quick, family , complete More

by ROCHELLE195877@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Buddy Chevrolet responded

Rochelle, thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Buddy Chevrolet. Your kind words about our customer service and fast, friendly greetings mean a lot to us. We appreciate your referrals and look forward to serving you and your family again in the future! Sincerely, the Team at Buddy Chevrolet

August 15, 2025

Dealership Rating
Employee Rating

Very good service i will be coming back to see you guys again very soon and thank you More

by RICKYCRAWFORD325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Buddy Chevrolet responded

Thank you for your kind words, Ricky! We greatly appreciate your positive feedback about Buddy Chevrolet and are thrilled to hear that you had a good experience with us. We're looking forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

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