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Bob Gigl
Bob Gigl at Heiser Ford Lincoln
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Bob Gigl

Inventory Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
126 Reviews

I’ve been with the Heiser Automotive Group for 21 years. I’m an avid community memeber and take pride in being involved. I’m a Wisconsin sports fan and enjoy spending time in the outdoors, especially riding my bike.

Dealership Experience

28 yrs, 4 mos

Industry Experience

49 yrs, 1 mo

Specialties & Trainings

Ford Certified

Lincoln Certified

4.4

126 Reviews

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126 Reviews of Bob Gigl

March 07, 2025

Dealership Rating
Employee Rating

Took my Bronco Raptor in for service and the sales team made me an offer that I could not refuse on a new Bronco Raptor. This dealership is excellent and extremely fair. More

by JON C
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Chad Formico , JP Scala

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Mar 07, 2025

Heiser Ford Lincoln responded

Thank you so much, Jon, for your excellent review! We are so glad that we had the opportunity to work with you in service and sales. We are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Enjoy your new Bronco Raptor! Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

January 01, 2025

Dealership Rating
Employee Rating

Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have More

by glo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zak Krushas, Jhyaire Tatum, Kreyshia White, Devin Spielman, Keli Gastrow, Bruce Denson, Meagan Jones, Ryan Walkowski , Joseph Vicari Jr.

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Jan 02, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Ford Lincoln are glad to have you as a customer. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

September 05, 2024

Dealership Rating
Employee Rating

Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication More

by Colin Kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Crandall, Devin Spielman, Keli Gastrow, Bruce Denson, Bassim Farhoud , Richard Hodge, Joseph Vicari Jr.

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Sep 06, 2024

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this ? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

June 20, 2024

Dealership Rating
Employee Rating

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out More

by gigl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak, Tony Perkins, Brian Crandall, Chad Formico, Tom Ikert, Keli Gastrow , Lawrence Bledsoe, Marco Villa, Michael Wemmer

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Jun 20, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 26, 2024

Dealership Rating
Employee Rating

I was very well taken care of. I was placed with a great vehicle at a great price. More

by archambeau2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Bassim Farhoud , Ronladell Bratchett, Richard Hodge

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May 29, 2024

Heiser Ford Lincoln responded

Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

May 02, 2024

Dealership Rating
Employee Rating

I've always had great experiences with Heiser, from their sales people to their service department. More

by WIESS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins , Marco Villa

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May 03, 2024

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

April 22, 2024

Dealership Rating
Employee Rating

Once the initial ordering process was accomplished, the delivery, pick-up and administration process went well. Richard, Timothy, Kreyshia and Hutch were very friendly and professional. Brian informed me More

by gschrank
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Kreyshia White, Brian Crandall , Richard Hodge, Timothy Robinson

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Apr 22, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new vehicle! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 05, 2024

Dealership Rating
Employee Rating

Clean fast friendly service. Went above and beyond to help you get the satisfaction you wanted. More

by tibbitsjason05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kreyshia White, Ralph Price

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Apr 06, 2024

Heiser Ford Lincoln responded

Jason, Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 04, 2024

Dealership Rating
Employee Rating

It was a fairly positive experience purchasing a used vehicle here. The sales person, JT, was knowledgeable, pleasant, and prompt on follow up More

by JimSebern
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum , Richard Hodge

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Apr 04, 2024

Heiser Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jim, please do not hesitate to let us know. We are always happy to help! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

March 28, 2024

Dealership Rating
Employee Rating

I did not feel as though I was getting 5 star service outside of JT More

by lonnie1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Kreyshia White , The entire service team and drivers were extremely helpful gracious

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Mar 29, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

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