Meagan Jones

Meagen was beyond great. She was very professional and knowledgeable. Talking to her the first time made me feel like she knew me my whole life. It was, by far, the best deal She was very professional and knowledgeable. Talking to her the first time made me feel like she knew me my whole life. It was, by far, the best dealership experience I have ever had. I will recommend her to everyone I know that is looking for a car. She is the reason I am giving the dealership 5 stars instead of less. My problem was with the finance side. First, I couldn't get things started because all of the finance people were in some mandatory monthly meeting. I am the GM of a 20 million dollar company and as far as I am concerned, any company willing to put a meeting in front of their customers is failing. I almost backed out of the whole thing because of that but you can thank Meagen for talking me down. I left a message for Devin to call me about wire transfer information at 10 AM and had to call back at 4pm to try and get it again. I check messages more than once in 6 hours. I am not sure why transfer information isn't readily available for a customer trying to pay for a vehicle in cash. If I didn't call again I would have had to wait another day just to transfer the money. These delays cost me an additional two days in rental car fees which made me feel like Heiser is unorganized. Thanks again to Meagen for delivering my car to me while I was at work. She left me feeling great about my purchase even after the delays. You are lucky to have an empathetic employee like her that understands how to read her customers and know what to say and how to say it. Honestly, if I had a car dealership I would try to get her to work for me. I do not know who Bassim Farhoud is, I never talked to him nor have I met him so I am not sure how to rate him which is why I won't. I would like to mention some of your other employees that were especially good. Leela greeted us at the door and was extremely friendly and helpful. She knew who we were meeting with which gave me a great feeling about Heiser. Kratia set up my appointment when I called. She was kind enough to introduce herself and made me feel like I mattered. They both were very professional and friendly which made my experience that much better. One of the best experiences I have had in a dealership from the people at the front desk to the entire sales floor. More

by ericheu Verified Customer Verified Customer

Report | Print

Overall, Meagan did a great job getting the truck to my husband at his job site to see it and try it out. Answered all questions at the time of purchase and was friendly and helpful. We were happy with all husband at his job site to see it and try it out. Answered all questions at the time of purchase and was friendly and helpful. We were happy with all the people we met and how they treated us. More

by Sharie Iserman Verified Customer Verified Customer

Report | Print

From the very minute we walked into the dealership, my wife and I felt welcomed and comfortable. wife and I felt welcomed and comfortable. More

by jeffpollpeter Verified Customer Verified Customer

Report | Print

I was pleased with the friendly and quick service Yes I wud definitely let people know about the ford dealership wud definitely let people know about the ford dealership More

by BB53206 Verified Customer Verified Customer

Report | Print

You guys are awesome. I would buy another vehicle form your team any day any tume I would buy another vehicle form your team any day any tume More

by paul.chier Verified Customer Verified Customer

Report | Print

Meagan understood and explained the features of my car and help me make the purchase at my pace. and help me make the purchase at my pace. More

by lm.smith1 Verified Customer Verified Customer

Report | Print

From the moment I talked J. P. on the phone I knew I liked what this dealer offered. The whole crew was very accommodating and courteous. They all made the transition to our new P. on the phone I knew I liked what this dealer offered. The whole crew was very accommodating and courteous. They all made the transition to our new Nautilus seamless! Highly recommend!! More

by robs4x41212 Verified Customer Verified Customer

Report | Print

JT did a great job and making us feel secure with our decision to buy the aviator. He was professional and friendly throughout the process. We felt lucky that JT turned out to be our sales person. decision to buy the aviator. He was professional and friendly throughout the process. We felt lucky that JT turned out to be our sales person. More

by tsnyder812 Verified Customer Verified Customer

Report | Print

They did a great job to solve the issues I had with qmerit to install system qmerit to install system More

by jcs.curtis Verified Customer Verified Customer

Report | Print

Clean nice environment helpful cheerful staff that were more than willing to answer our questions. Competitive pricing more than willing to answer our questions. Competitive pricing More

by mfc138 Verified Customer Verified Customer

Report | Print