Languages Spoken
English
Mandarin
46 Reviews
Write a Review46 Reviews of Billy Kwan
November 24, 2024
Very good service and professional customer service very friendly and helpful customer care the sales man was able to assist me in the best possible ways friendly and helpful customer care the sales man was able to assist me in the best possible ways More
Other Employees Tagged: Aren Mirzakhanian
October 12, 2024
John Blackledge was my salesperson he was great in every aspect of getting the car that I wanted. He did a very good job for me and would do the same for anyone else that needs a new car. I enjoyed working aspect of getting the car that I wanted. He did a very good job for me and would do the same for anyone else that needs a new car. I enjoyed working with him. I am now enjoying my new car EQB 300 2024 it's a beautiful SUV. Thank you John for you help in finding a great suv. More
Other Employees Tagged: John Blackledge
October 01, 2024
This dealership tried to rob me. Have and excellent credit score and they sold me a car at 8% interest rate. They asked for a $2,500 cash down payment eventhough I was going to give Have and excellent credit score and they sold me a car at 8% interest rate. They asked for a $2,500 cash down payment eventhough I was going to give a $29,000 down payment. Luckily I went to West Covina and they gave me a 6.5% interest rate and no cash was needed. They took my $29,000 check and I was in my new car in 30 minutes. When I told rusnik Arcadia that West Covina gave me a better interest rates their sales manager said interest rates don't matter. They it took them 1 week to return my $2,500 cash deposit. Please avoid this dealership unless you want to get robbed. More
Other Employees Tagged: Scott Hong, Stacey Huynh
August 06, 2024
This dealership is excellent in every way possible. I am a repeat buyer with my sales woman Kat. She is very professional, knowledgeable and goes above and beyond to please her customers. The Genera I am a repeat buyer with my sales woman Kat. She is very professional, knowledgeable and goes above and beyond to please her customers. The General Manager is very personable and accommodating. I would return and buy again. More
Other Employees Tagged: Katrin Bassenger, Mark Umutyan
July 25, 2024
People are knowledgeable and friendly. Lots of cars to choose from. Katrin was especially helpful Lots of cars to choose from. Katrin was especially helpful More
Other Employees Tagged: Katrin Bassenger
June 09, 2024
We have been working the Scott many years. He is always great. Very patient and excellent customer services. He is always great. Very patient and excellent customer services. More
Other Employees Tagged: Scott Hong
May 18, 2024
Bruce Chang was very helpful and did an excellent job in processing my new lease. processing my new lease. More
Other Employees Tagged: Bruce Chang
May 14, 2024
Sales person are very patient and honest . Service is very good and very detailed. Best dealer in town Service is very good and very detailed. Best dealer in town More
Other Employees Tagged: Yohan Chen, Kevin Wang
May 03, 2024
Have been a loyal customer for over 15 years and Rusnak sales and service associates have always delivered excellent service. Always a positive experience dealing with them. sales and service associates have always delivered excellent service. Always a positive experience dealing with them. More
Other Employees Tagged: Stacey Huynh, Winnie Wu
April 16, 2024
Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More
Other Employees Tagged: Katrin Bassenger, Ophelia Wang-Le Blanc, Bo Xiao, Candy Benavides, Catherine Beltran