Bill McLean
Bill McLean at Otto Cadillac
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Bill McLean

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
1,170 Reviews

Dealership Experience

17 yrs, 2 mos

Industry Experience

31 yrs, 2 mos

4.8

1,170 Reviews

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1170 Reviews of Bill McLean

April 18, 2025

Dealership Rating
Employee Rating

Bill Mclean as an outstanding employee for Otto Cadillac. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. More

by Cadillac CT6
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Recommend Dealer
Yes

April 18, 2025

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Great service. Team always discusses the recommendations before doing any additional work. Upfront on any additional costs More

by sglawlor319
Service Price Transparency
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Recommend Dealer
Yes

April 18, 2025

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Great service, great staff. Took care of all my service needs as described. Well done More

by lehane23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

April 17, 2025

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Employee Rating

Always treated well by service personnel at Otto. Easy scheduling my appointment and job was performed successfully as expected More

by kenb2
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Recommend Dealer
Yes

April 16, 2025

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I was very happy with my service. The only thing I was disappointed with is that I wanted to use my Cadillac points towards my bill and was told that all 3 computers were down and I c More

by dspanersmith
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Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Amber Young

April 08, 2025

Dealership Rating
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TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
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Recommend Dealer
Yes

April 07, 2025

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The people were very pleasant, knowledgeable and helpful. My service work was completed in a very timely manner! More

by rthomp1
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Recommend Dealer
Yes

April 04, 2025

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Bill McLean is very friendly and helpful. He does a great job keeping me informed about what is going on with my vehicle. Will be back for future visits. More

by wellis6
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2025

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They have been nothing but great to deal with friendly and always making sure your pleased with their work More

by quintal
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Recommend Dealer
Yes

April 03, 2025

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I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w More

by samgazzillo
Service Price Transparency
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Recommend Dealer
Yes
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