Bill McLean
Bill McLean at Otto Cadillac
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Bill McLean

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
1,165 Reviews

Dealership Experience

17 yrs, 2 mos

Industry Experience

31 yrs, 2 mos

4.8

1,165 Reviews

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1165 Reviews of Bill McLean

April 08, 2025

Dealership Rating
Employee Rating

TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
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Recommend Dealer
Yes

April 07, 2025

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The people were very pleasant, knowledgeable and helpful. My service work was completed in a very timely manner! More

by rthomp1
Service Price Transparency
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Recommend Dealer
Yes

April 04, 2025

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Bill McLean is very friendly and helpful. He does a great job keeping me informed about what is going on with my vehicle. Will be back for future visits. More

by wellis6
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Recommend Dealer
Yes

April 03, 2025

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They have been nothing but great to deal with friendly and always making sure your pleased with their work More

by quintal
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Recommend Dealer
Yes

April 03, 2025

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I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w More

by samgazzillo
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Recommend Dealer
Yes

April 01, 2025

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I usually deal with Bill in Service and he is always professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. More

by kenb2
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Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

April 01, 2025

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Nice, clean waiting area. Wi-fi worked well. Did not try to sell me anything I didn’t need. More

by llmjink
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Recommend Dealer
Yes

March 29, 2025

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It was a pleasure to shop at Otto. Everyone there was very helpful and friendly. they made it so easy to buy my new car. More

by katlep3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Michael Caccese

March 28, 2025

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Employee Rating

Great service, easy to deal with. So far we are very happy. The car is absolutely perfect!! More

by chandley977
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Recommend Dealer
Yes

March 28, 2025

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Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More

by jeff@thefrasercompanies.com
Service Price Transparency
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Recommend Dealer
Yes
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