Bill McLean
Bill McLean at Otto Cadillac

Bill McLean

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
1,193 Reviews

Dealership Experience

17 yrs, 4 mos

Industry Experience

31 yrs, 4 mos

4.8

1,193 Reviews

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1193 Reviews of Bill McLean

June 08, 2025

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Employee Rating

Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More

by kellyanne0929
Service Price Transparency
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Recommend Dealer
Yes

June 06, 2025

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Amber is very professional and takes time w/ the customers to make sure Otto is fulfilling their needs ! More

by Caren
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

June 06, 2025

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They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. More

by lturner2
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

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Had tires put on two different vehicles and alignments. Done very professionally and the tire deal, buy 3 fourth free was a big savings More

by cbriggs2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

June 03, 2025

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we were meet quickly for our appointment. All service personnel were professional and efficent.We were kept informed of the progress of the job.Job was done and was washed and cleaned too our More

by JOPALKA001
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

June 03, 2025

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Amber has been helpful in identifying things I needed for my x t 5. Ty More

by Autumndennis89
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 30, 2025

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Outstanding customer service team. You are treated with respect and professionalism from start to finish. More

by NEWYORKMBA
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 29, 2025

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Very good experience. Recommend buying from here. Staff is polite and helpful. Service and sales are both a delight to work with. More

by sean.macwhinnie1980
Sales Price Transparency
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Recommend Dealer
Yes

May 29, 2025

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Service completed on my vehicles over the years is always a great experience. All the service advisors professional and helpful More

by bdesarbo
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Recommend Dealer
Yes

May 26, 2025

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Bill in service iexcels at customer service and communication. It’s a pleasure to deal with him. More

by hbrockman
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Recommend Dealer
Yes
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