Bill McLean
Bill McLean at Otto Cadillac
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Bill McLean

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
1,076 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

4.8

1,076 Reviews

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1076 Reviews of Bill McLean

November 22, 2024

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Employee Rating

Bill is my service technician at Otto’s. He is friendly and very professional. Although I expected to spend a few hours having the recall issue taken care of, Bill had it completed in less t More

by pgerm10748
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon

November 22, 2024

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Lovely visit Wednesday. Fast service and very nice waiting area. So happy I brought from otto More

by GRACIE
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Recommend Dealer
Yes

November 22, 2024

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Bill is my manager adviser at Otto's. Bill and staff are knowledgeable, friendly and professional. More

by nickcrudo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

November 21, 2024

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Friendly and knowledgeable service department thats always there to help with any issues. What a great place! More

by No219
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss

November 21, 2024

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They did a great job of getting me in and out quickly and even provided a free loaner car. Great customer service experience. More

by acwindover
Service Price Transparency
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Recommend Dealer
Yes

November 20, 2024

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Great dealship. none better.they go out of there way to make u comfortable. 5 stars! More

by guidry049
Recommend Dealer
Yes

November 20, 2024

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Employee Rating

The service staff are awesome polite know you by name and always keep you posted More

by joanncoons
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Recommend Dealer
Yes

November 18, 2024

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Great dealship. none better.they go out of there way to make u comfortable. 5 stars! More

by guidry049
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Recommend Dealer
Yes

November 18, 2024

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The service & sales departments are always helpful and polite. Amazing service. Michael, sales is great More

by Janetpitt56
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Roger Prentiss

November 16, 2024

Dealership Rating
Employee Rating

Great service. Amber keeps me up to date on required service and unfortunately the larger cost. Not her fault. I have been treated by the service dept as a VIP. Tha More

by psomers
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Amber Young

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