Bill McLean

Whenever I go to Otto Cadillac, I usually deal with the service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. More

by volvoeddie Verified Customer Verified Customer

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Outstanding service dept. Always go above and beyond. My vehicle is always returned clean and shiny shiny Always go above and beyond. My vehicle is always returned clean and shiny shiny More

by ToddHanlon145 Verified Customer Verified Customer

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Very professional, as u would expect a Cadillac Dealer to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding, and fixed my problem. Quickly.. More

by VGONGMD Verified Customer Verified Customer

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Very happy with Otto service department they keep u informed. And the work I experienced was top shelf happy with the service informed. And the work I experienced was top shelf happy with the service More

by Tamur105 Verified Customer Verified Customer

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Bill in service is amazing. Always goes above and beyond. His entire department goes above and beyond. Always goes above and beyond. His entire department goes above and beyond. More

by ToddHanlon145 Verified Customer Verified Customer

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Professional, fast, and super informative. We'll be back for sure, the experience was very different than other places and communication was top notch. We'll be back for sure, the experience was very different than other places and communication was top notch. More

by pdd827 Verified Customer Verified Customer

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Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. me which was perfect. They fixed my Escalade quickly and were very nice. More

by jovennapelton Verified Customer Verified Customer

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Amber and Bill in service were awesome ! Vehicle was delivered on time and done perfectly Vehicle was delivered on time and done perfectly More

by hugeld Verified Customer Verified Customer

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Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2 Verified Customer Verified Customer

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Bill, the service manager was incredibly helpful and understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal with the warranty company that my son purchased his extended warranty through and made sure everything was covered and that the two repairs and even one that I was not aware was needed were completed professionally and timely. More

by casemgr817 Verified Customer Verified Customer

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