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Bernard Gunn
Refer Me
Bernard Gunn
Service Manager
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
83 Reviews
Languages Spoken
English
83 Reviews
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83 Reviews of Bernard Gunn
June 11, 2024
I had my tires balanced here. They were not new but just wanted to make sure they were ok for the road. They balanced them but I still had a shake at certain speeds. I asked them They were not new but just wanted to make sure they were ok for the road. They balanced them but I still had a shake at certain speeds. I asked them if they could look at it again and they found I had flat spots on my tires. Not an easy thing to spot. Technicians are top notch. Service was very friendly. Felt like family in the building with how nice the people were. Definitely coming back. Great experience More
by Jbulkley
Verified CustomerOther Employees Tagged: Rusty Miller , Richie Brown
Helpful 
June 11, 2024
Problem not resolved by dealer or GM. May go buy a vehicle from another manufacturer May go buy a vehicle from another manufacturer More
by EBJIMMYG
Other Employees Tagged: Leslie Hurst
June 05, 2024
Great service and fast. Took care of repairs while I waited. Service advisor was great to deal with. Took care of repairs while I waited. Service advisor was great to deal with. More
by TDANZI
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
June 05, 2024
Luis has always been great to work with. I have always had great experience with everyone at Faulkner. I have always had great experience with everyone at Faulkner. More
by Ken
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
June 04, 2024
Ease of doing business and friendly advisors along with quality service at a very reasonable price quality service at a very reasonable price More
by JJGRASER
Other Employees Tagged: Leslie Hurst
June 01, 2024
Everyone fro Dan the estimator, Steve manager and Mike the GM were amazing. Go there, you so t be disappointed the GM were amazing. Go there, you so t be disappointed More
by stahls48
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
May 16, 2024
They are always quick, convenient, and accommodating. Top notch service. I love how easy you can set an appointment. If you have to wait they make sure you aren’t there all day. Top notch service. I love how easy you can set an appointment. If you have to wait they make sure you aren’t there all day. More
by MARKPATRICK.ROCH
Other Employees Tagged: Leslie Hurst, Luis Jimenez
May 15, 2024
Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More
by VINCAV0907
Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst, David Cutler, Dave McQuiston, Rusty Miller, Luis Jimenez , Robert Jackson
May 14, 2024
Understanding, kind, patient, and informative. My car had gotten shoved ontop of their existing schedule with a surprise tow from nowhere! The team took it right in, stayed in touch with me and ba My car had gotten shoved ontop of their existing schedule with a surprise tow from nowhere! The team took it right in, stayed in touch with me and back in my driveway before the week was out! Thanks, you guys rock!! More
by Chica1211
Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez
May 09, 2024
I did not have a favorable experience. I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! More
by JAMIE.MURPHY
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