Benzel Admin

Omar was fantastic! Clear communication from start to finish. The technician was great and the video really clarified what service was needed. I would give 10 stars if I Clear communication from start to finish. The technician was great and the video really clarified what service was needed. I would give 10 stars if I could to the entire dealership. More

by Richie970 Verified Customer Verified Customer

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Great dealership and great staff’s Omar is a great guy who goes above and beyond to make sure the customer is satisfied!. The staff try there best to set me up with a loaner car. Great service who goes above and beyond to make sure the customer is satisfied!. The staff try there best to set me up with a loaner car. Great service More

by mrs.redjag ( Hazel James) Verified Customer Verified Customer

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Great dealership with great service/people in general. Overall above and beyond dealership. World class Overall above and beyond dealership. World class More

by S.thezan Verified Customer Verified Customer

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A little bit of a wait but, Omar was polite and a real nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. More

by golddentalny Verified Customer Verified Customer

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Roger Pauletta, Joe (manager) & Orlando Service Manager are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service dept. can't be beat. Everyone is so friendly, professional & knowledgeable about all things Mercedes ha to offer They should be rewarded! More

by EMMA17 Verified Customer Verified Customer

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Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More

by nissar Verified Customer Verified Customer

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Fantastic service they do what they say they’re going to do. Shuttled me to and from a destination while I waited for them to finish the work. Love this dealership! do. Shuttled me to and from a destination while I waited for them to finish the work. Love this dealership! More

by STRICO1 Verified Customer Verified Customer

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Always come Back here because if the prestine customer service. From sales-service. Staff is amazing. nick is your guy: Very personable and knowledgeable. NOT PUSHY at all. nick is awesome. service. From sales-service. Staff is amazing. nick is your guy: Very personable and knowledgeable. NOT PUSHY at all. nick is awesome. More

by DONNA.MARTINEZ Verified Customer Verified Customer

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The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

by hinch15_77 Verified Customer Verified Customer

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Responsive advisors, quick diagnosis, and intervention. I will recommend the dealers to friends and neighbors. I will recommend the dealers to friends and neighbors. More

by ebioh1@gmail.com Verified Customer Verified Customer

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