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Ben Carlson
Ben Carlson at DCH Wappingers Falls Toyota
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Ben Carlson

Fixed Operations Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.2
132 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

32 yrs

Languages Spoken

English English

4.2

132 Reviews

Write a Review

132 Reviews of Ben Carlson

October 23, 2024

Dealership Rating
Employee Rating

Very considerate all around. They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments com More

by maryjoross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, David Kolozy, Michael Newsham, Thomas Hackett, Jason Gasiunas, Mathew Rivera, Andrew Bartko, Judy Deems, Lauren Fusaro

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Oct 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad our team could accommodate you and make your experience positive. Your feedback about our service means a lot to us!

October 16, 2024

Dealership Rating
Employee Rating

A big Thanks to the Service Manager at Wappingers Falls Toyota! His help and understanding of the situation has been greatly appreciated. More

by Renata.wild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Oct 16, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our Service Manager at Wappingers Falls Toyota was able to assist you. Your appreciation means a lot to us! If you need anything else, feel free to reach out.

October 07, 2024

Dealership Rating
Employee Rating

Bery good atención excelente personal very good cervicis end if you credit es daw they main hi More

by lidiaroquequijad@gima.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Thomas Hackett, Melissa Tyler, Dylan Abell, Jaime GarciaMuniz, Jason Gasiunas, Mathew Rivera

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Oct 07, 2024

DCH Wappingers Falls Toyota responded

¡Gracias por tu comentario! Nos alegra saber que recibiste una atención excelente y que nuestro personal te brindó un buen servicio. Si tienes preguntas sobre tu crédito o necesitas más asistencia, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! 🌟🚗

December 14, 2023

Dealership Rating
Employee Rating

Thank you for your service see you next time Will see you soon at Toyota More

by jeffch1486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Thomas Hackett, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera

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Dec 14, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

November 19, 2023

Dealership Rating
Employee Rating

Great establishment great customer service Always willing to go above and beyond. I highly recommend this place More

by wpfd47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Mary Berenguer, Mathew Rivera

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Nov 19, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

October 27, 2023

Dealership Rating
Employee Rating

Accommodated me with a very short notice. Fixed my car same day. Friendly and prompt. More

by KPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Oct 27, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

October 26, 2023

Dealership Rating
Employee Rating

everything good but interest rate is high i thing rate need to slow down because 7.74 More

by ALISUNDAY5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, David Kolozy, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera

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Oct 26, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your comments and we'll share them with our management team.

August 31, 2023

Dealership Rating
Employee Rating

Just great. No problems. In and out quickly. Reliable and dependable. Everything was great. Have a nice day. More

by ddeansix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Thomas Hackett, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera

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Sep 01, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 13, 2023

Dealership Rating
Employee Rating

I think is better to Don't Say anything about that dealer Because my experience was not to God More

by TUMIMO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daryl Callahan, Karl Boye, David Kolozy, Michael Newsham, Kevin McCarthy

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Jun 15, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

May 20, 2023

Dealership Rating
Employee Rating

Sold me a used car with known defects they say they cannot fix. Very unhappy. More

by NikiT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, David Kolozy, Michael Newsham, Dylan Abell, Kevin McCarthy, Mathew Rivera , Keith in service - no stars

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May 22, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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