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Ben Boyd
Ben Boyd at Toyota of Richardson

Ben Boyd

Finance

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.2
38 Reviews
4.2

38 Reviews

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38 Reviews of Ben Boyd

February 17, 2026

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Employee Rating

Great costumer service. by the employees on the service department when I take my car back for oil change. More

by miguel0222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali, Noel Hanback, Cristhian Garcia, Jesse Esparza, Maria Arenas

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Feb 19, 2026

Toyota of Richardson responded

Thank you for your wonderful feedback about the exceptional service you received from our service department team. We are absolutely thrilled to hear that our employees provided you with outstanding customer care. Your positive experience reflects our commitment to delivering reliable and friendly service to every customer. We truly appreciate you taking the time to recognize our service department staff for their dedication to excellence.

September 09, 2025

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Employee Rating

Thanks for all good work. I really appreciate it your customer services and team work. More

by faithnjoku349
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali, Maria Arenas , Sam

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Sep 30, 2025

Toyota of Richardson responded

Thank you for your positive feedback! We're thrilled to hear you appreciate our customer service and teamwork. Your recognition motivates us to continue delivering excellent service. We're grateful for your business and thank you for choosing Toyota of Richardson.

December 02, 2024

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Employee Rating

Thank you for your support and on time help . See you next service time. Happy holidays More

by tsigeyohans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Lonnie Anderson, Dexter Tchen, Sam Obazee, Amine El Harchaoui, Donald Maddran , Ezzie A

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Dec 04, 2024

Toyota of Richardson responded

You're very welcome! We're so glad we could assist you, and we appreciate your kind words. Wishing you a wonderful holiday season, and we look forward to seeing you next time for your service!

November 16, 2024

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Employee Rating

Service staff is always welcoming and ready to assist. They listen to what you have to say and help you with concerns More

by Nighteagle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Tunstall

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Nov 19, 2024

Toyota of Richardson responded

Thank you for your kind words! We're so glad to hear that our service staff has consistently been welcoming and attentive to your needs. We always strive to listen carefully and provide the best assistance possible. We appreciate your trust in us and look forward to continuing to serve you!

October 05, 2024

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Employee Rating

As always , Lee S. Takes care of us. He treats us like family! This is the only place we take our vehicles to get service and we have 6 Toyota vehicles in our family! More

by glenna.pollett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Terry Torbet, Syed Ali, Donald Maddran

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Oct 09, 2024

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that Lee consistently takes great care of you and your family. Treating our customers like family is our goal, and it’s fantastic to know that you trust us with all your Toyota vehicles. We truly appreciate your loyalty and look forward to continuing to serve you!

August 23, 2024

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Employee Rating

Incredibly disappointed, Ben Boyd was blatantly disrespectful. In sales the customer is always right and should be treated with respect. More

by Disappointed Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 26, 2024

Toyota of Richardson responded

We are very sorry to hear about your disappointing experience with our sales staff. Respect and professionalism are core values for us, and it’s concerning to hear that you felt disrespected. Please reach out to Maria Arenas at marenas@vtaig.com. She will be able to address your concerns directly and work to resolve the issue. Thank you for bringing this to our attention, and we appreciate your patience.

July 26, 2024

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Employee Rating

Done on time as always. Lee is simply the best! Will not go anywhere else. More

by Mitchellray4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Terry Torbet

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April 01, 2024

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Employee Rating

They don’t get any better than Richardson Toyota Service department is outstanding .Truck is always serviced with care and excellent customer service. More

by Streetglide60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Terry Torbet, Donald Maddran

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Apr 01, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 13, 2024

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Employee Rating

I am a returning buyer of three Highlanders and well satisfied with all phases of business from the sales department all the way to the service department. And I pass this along to anyone inquiring abou More

by Eddymullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Terry Torbet , Brandon Phillips

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Mar 13, 2024

Toyota of Richardson responded

Thank you so much for the review, Eddy! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 11, 2023

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Employee Rating

Richardson Toyota has always been above and beyond in integrity and service and speed of service More

by Jimmy I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Syed Ali, Ouss Mahmoud, Wally Mahmoud, Ryan Boyd, Cristhian Garcia, Amine El Harchaoui, Donald Maddran , Ouss Mahmoud

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Nov 13, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

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