Ben Boyd

As always , Lee S. Takes care of us. He treats us like family! This is the only place we take our vehicles to get service and we have 6 Toyota vehicles in our family! Takes care of us. He treats us like family! This is the only place we take our vehicles to get service and we have 6 Toyota vehicles in our family! More

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Incredibly disappointed, Ben Boyd was blatantly disrespectful. In sales the customer is always right and should be treated with respect. disrespectful. In sales the customer is always right and should be treated with respect. More

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Done on time as always. Lee is simply the best! Will not go anywhere else. Lee is simply the best! Will not go anywhere else. More

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They don’t get any better than Richardson Toyota Service department is outstanding .Truck is always serviced with care and excellent customer service. Service department is outstanding .Truck is always serviced with care and excellent customer service. More

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I am a returning buyer of three Highlanders and well satisfied with all phases of business from the sales department all the way to the service department. And I pass this along to anyone inquiring abou satisfied with all phases of business from the sales department all the way to the service department. And I pass this along to anyone inquiring about Toyota of Richardson. More

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Richardson Toyota has always been above and beyond in integrity and service and speed of service integrity and service and speed of service More

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Went in for a pre owned vehicle that was listed for $23,458. After enjoying the test drive and sitting down to talk about numbers I was blind sided with an out the door price of $31k after the dealers $23,458. After enjoying the test drive and sitting down to talk about numbers I was blind sided with an out the door price of $31k after the dealership adds in all these hidden fees that aren't actually for anything. Terrible experience. It's apparent that the staff here is composed of liars and thiefs. Buyers beware. More

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Thank you very much! Very professional team and service advisor, parts and sales as well Very professional team and service advisor, parts and sales as well More

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Ben was the manager who “came to my rescue” after an absolutely horrible experience in finance. While we received an apology and handshake for the disrespectful encounter with one of the other finance w absolutely horrible experience in finance. While we received an apology and handshake for the disrespectful encounter with one of the other finance workers, Ben did nothing verbally to smooth the situation over. I was interrupted multiple times during my explanation of the issue and was told it all was surely a misunderstanding. There was absolutely no validation of the horrid experience I had, and his after-the-fact apologies were insincere at best. Absolutely loved my time at Toyota with our salesman, but the finance department is an absolute nightmare. More

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Always been honest and forthcoming has not tried to over sell but they do make you aware of all services, like any business does sell but they do make you aware of all services, like any business does More

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