Bella Amador

Everyone was very personable, helpful and professional. I look forward to working with Mercedes of Portland in the future. I look forward to working with Mercedes of Portland in the future. More

by jackkuhn22 Verified Customer Verified Customer

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Charged $1000 up front for car to be in service dept. was told car needed almost $8,000 of work. They said car was worth it because it had low miles and was in very good condition. Question some of the was told car needed almost $8,000 of work. They said car was worth it because it had low miles and was in very good condition. Question some of the work and was told you can’t believe everything on the internet. They charged $500 for their evaluation when I told them we were moving the car to an authorized Mercedes service center. We had all of the work completed plus a new battery for under $3,000. Bought two cars from this dealership and will never go back More

by LITHIA1 Verified Customer Verified Customer

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Always a pleasant experience whether searching for a new car or having ours serviced. Edward is an outstanding sales person...always knowledgeable, courteous and pleasant. car or having ours serviced. Edward is an outstanding sales person...always knowledgeable, courteous and pleasant. More

by COLORCHICKGIRL Verified Customer Verified Customer

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Oil leak like crazy after an oil change. Turn out the oil filter gasket was broken upon installation . Can’t believe this is rendering by an authorized dealer. Turn out the oil filter gasket was broken upon installation . Can’t believe this is rendering by an authorized dealer. More

by HENRY_LIU Verified Customer Verified Customer

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Extremely difficult or impossible to contact the service department. They do not provide daily updates as to the status of your vehicle. My car was there for 10 days and I received only 1 phone call updatin department. They do not provide daily updates as to the status of your vehicle. My car was there for 10 days and I received only 1 phone call updating me. More

by s80t6v Verified Customer Verified Customer

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Technology team unskilled, incurred. “Lot damage. Car returned with dirty with driver floor mat and tape adhesive on paint… “Lot damage. Car returned with dirty with driver floor mat and tape adhesive on paint… More

by GOEFF.BROWN Verified Customer Verified Customer

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I took my car in she said she would need it till a certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complime certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complimentary vehicle to drive. Just as bad as Beaverton dealership. More

by Kinseybud Verified Customer Verified Customer

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Worst customer service ever, I was over charged for the repair and I was harassed to return the loaner car. They even wanted to come to my job to get the loaner. repair and I was harassed to return the loaner car. They even wanted to come to my job to get the loaner. More

by Koko Verified Customer Verified Customer

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