Bassim Farhoud
Bassim Farhoud at Heiser Ford Lincoln
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Bassim Farhoud

Finance Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Bassim Farhoud

November 03, 2024

Dealership Rating
Employee Rating

The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces More

by M.L.WEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 02, 2024

Dealership Rating
Employee Rating

Meaghan was great. She was patient with us and we looked at different vehicles. She also followed up on the sale. Great job. More

by tddpalmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman, Meagan Jones

Nov 04, 2024

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

October 29, 2024

Dealership Rating
Employee Rating

I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate More

by douglas_s_clark
Sales Price Transparency
Recommend Dealer
Yes
Oct 29, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review, Douglas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

October 24, 2024

Dealership Rating
Employee Rating

Landon Hill was my sales person. He was great to work with as I was not planning to purchase a car just yet, but he sold me with the Navigator. So much so, I will be trading this one More

by sheriemdavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Devin Spielman

Oct 24, 2024

Heiser Ford Lincoln responded

Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you enjoy your new Navigator! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

October 09, 2024

Dealership Rating
Employee Rating

Once again Heiser saved the day. I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser More

by ermajmajor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Heiser Ford Lincoln responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

October 03, 2024

Dealership Rating
Employee Rating

Great customer service from everyone we interacted with. All took time to answer our questions (and we had many). More

by earlness2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

September 05, 2024

Dealership Rating
Employee Rating

Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication More

by Colin Kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 06, 2024

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this ? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

August 29, 2024

Dealership Rating
Employee Rating

Everyone was great and patient to work with. I will refer customers to them all for a smooth process. More

by tashiatbt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Price, Richard Hodge

Aug 29, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

May 26, 2024

Dealership Rating
Employee Rating

I was very well taken care of. I was placed with a great vehicle at a great price. More

by archambeau2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Richard Hodge , Ronladell Bratchett

May 29, 2024

Heiser Ford Lincoln responded

Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

May 12, 2024

Dealership Rating
Employee Rating

It is a really nice place and as long as I have my truck I will always go there. More

by simschris540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Tony Perkins, Lawrence Bledsoe, JESUS VAZQUEZ , Derrick Bey, David Disch, Landon Hill

May 12, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Chris, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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