Bassim Farhoud
Bassim Farhoud at Heiser Ford Lincoln
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Bassim Farhoud

Finance Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Bassim Farhoud

April 01, 2025

Dealership Rating
Employee Rating

I have a good overall experience, my sales person was attentive and really responsive in all ways. More

by andrewmbrown648
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zak Krushas, Chad Formico

Apr 01, 2025

Heiser Ford Lincoln responded

Dear Andrew, We are so glad you had a good overall experience at Heiser Ford. Congratulations on your new vehicle! Thank you for choosing Heiser Ford.

March 21, 2025

Dealership Rating
Employee Rating

They were all very kind and helpful. My only issue was no one ever pointed out till was signing papers that the loan was 75 months not the standard 72 months! More

by cindyannmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peyton Formico

Mar 21, 2025

Heiser Ford Lincoln responded

Dear Cindy, We are so glad you value our kind and helpful sales employees at Heiser Ford Lincoln. We're sorry that you were not fully satisfied with your visit. Please feel free to contact our General Manager Chad Formico by phone at 414-247-8831 or by email at Chad.Formico@heiser.com to discuss your concerns. Thank you for choosing Heiser Ford Lincoln!

March 11, 2025

Dealership Rating
Employee Rating

Everyone was absolutely fabulous to work with. JP and Justin went out of their way to get me the vehicle I wanted at a price below what other dealerships were willing to do. Presented financi More

by tcvert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JohnPaul "JP" Scala, Justin Lee

Mar 11, 2025

Heiser Ford Lincoln responded

Thanks for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that JP and Justin were able to assist you and that you had such a positive experience. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

February 22, 2025

Dealership Rating
Employee Rating

From start to finish, I’ve never had a better experience at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was More

by bailey17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Formico, Peyton Formico

Feb 23, 2025

Heiser Ford Lincoln responded

Thank you so much, Bailey, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 21, 2025

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Employee Rating

The people that work at the dealership was pleasant. JT was excellent with me on my purchase of a car. More

by cathystreet18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum

Feb 21, 2025

Heiser Ford Lincoln responded

Thanks, Cathy, for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 13, 2025

Dealership Rating
Employee Rating

You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2025

Heiser Ford Lincoln responded

Dear Mike K, Thank you for your feedback. We always want our customers to feel informed and we apologize that this did not happen during your service. We would love the opportunity to discuss your experience further in an effort to better our business and employees. Unfortunately, we only have your first name. If you could please let us know the best way to contact you, we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

February 03, 2025

Dealership Rating
Employee Rating

Edwin and everyone involved in our purchase was very kind, patient, and knowledgeable. We are so glad we could make a deal the same day as test driving, and we were able to make sure the vehicle we were More

by Maddy Walters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Gutierrez

Feb 03, 2025

Heiser Ford Lincoln responded

Dear Maddy Walters, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Edwin and the Heiser team was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 22, 2025

Dealership Rating
Employee Rating

They did a great job to solve the issues I had with qmerit to install system More

by jcs.curtis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman, Meagan Jones

Jan 23, 2025

Heiser Ford Lincoln responded

Thank you so much for taking the time to leave us a review. f there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

January 14, 2025

Dealership Rating
Employee Rating

Clean nice environment helpful cheerful staff that were more than willing to answer our questions. Competitive pricing More

by mfc138
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman, Meagan Jones

Jan 14, 2025

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

January 02, 2025

Dealership Rating
Employee Rating

Absolutely great service, worked with me over the phone, pulled the car off the lot and picked me up from the airport. More

by n.pickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, Peyton Formico, JohnPaul "JP" Scala , Edwin Garcia

Jan 03, 2025

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

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