Bassim Farhoud
Bassim Farhoud at Heiser Ford Lincoln
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Bassim Farhoud

Finance Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Bassim Farhoud

February 21, 2025

Dealership Rating
Employee Rating

The people that work at the dealership was pleasant. JT was excellent with me on my purchase of a car. More

by cathystreet18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum

Feb 21, 2025

Heiser Ford Lincoln responded

Thanks, Cathy, for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 13, 2025

Dealership Rating
Employee Rating

You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2025

Heiser Ford Lincoln responded

Dear Mike K, Thank you for your feedback. We always want our customers to feel informed and we apologize that this did not happen during your service. We would love the opportunity to discuss your experience further in an effort to better our business and employees. Unfortunately, we only have your first name. If you could please let us know the best way to contact you, we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

February 03, 2025

Dealership Rating
Employee Rating

Edwin and everyone involved in our purchase was very kind, patient, and knowledgeable. We are so glad we could make a deal the same day as test driving, and we were able to make sure the vehicle we were More

by Maddy Walters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Gutierrez

Feb 03, 2025

Heiser Ford Lincoln responded

Dear Maddy Walters, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Edwin and the Heiser team was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 22, 2025

Dealership Rating
Employee Rating

They did a great job to solve the issues I had with qmerit to install system More

by jcs.curtis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman, Meagan Jones

Jan 23, 2025

Heiser Ford Lincoln responded

Thank you so much for taking the time to leave us a review. f there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

January 14, 2025

Dealership Rating
Employee Rating

Clean nice environment helpful cheerful staff that were more than willing to answer our questions. Competitive pricing More

by mfc138
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman, Meagan Jones

Jan 14, 2025

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

January 02, 2025

Dealership Rating
Employee Rating

Absolutely great service, worked with me over the phone, pulled the car off the lot and picked me up from the airport. More

by n.pickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, Peyton Formico, JP Scala , Edwin Garcia

Jan 03, 2025

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

December 11, 2024

Dealership Rating
Employee Rating

I got treated respectfully start to finish. They did some awsome maneuvering to get me my new car. More

by vipkarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Heiser Ford Lincoln responded

Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

November 03, 2024

Dealership Rating
Employee Rating

The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces More

by M.L.WEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 02, 2024

Dealership Rating
Employee Rating

Meaghan was great. She was patient with us and we looked at different vehicles. She also followed up on the sale. Great job. More

by tddpalmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman, Meagan Jones

Nov 04, 2024

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

October 29, 2024

Dealership Rating
Employee Rating

I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate More

by douglas_s_clark
Sales Price Transparency
Recommend Dealer
Yes
Oct 29, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review, Douglas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

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