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Barb Derose
Barb Derose at Gordie Boucher Ford of Kenosha

Barb Derose

Sales & Service Concierge

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
25 Reviews
4.9

25 Reviews

Write a Review

25 Reviews of Barb Derose

June 26, 2025

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Employee Rating

Great new facility and customer service. Love the tire thread feature automatic when you roll in the service area. More

by Kaukitela
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Brianna Williams, Yvette Childs

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June 22, 2025

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I made an appointment for an oil change about 2 weeks before my appointment. Simple oil change. Didn't have the parts for the oil change. It took an hour and 45 minutes to get the oil change done. Unacce More

by FREDWEXELBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin

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Jun 22, 2025

Gordie Boucher Ford of Kenosha responded

Hello Fred: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Belal Barakat Service Manager 262-697-0700

Jun 22, 2025

FREDWEXELBERG responded

Sure anytime.

June 20, 2025

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Employee Rating

Jessica spends the time listening to my issues which in return gets the repairs completed during the first visit. More

by B J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley, Mel Burges

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Jun 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We’re thrilled to hear that your experience at Gordie Boucher Ford of Kenosha exceeded your expectations. Your recommendation to family and friends means a lot to us! We take great pride in offering top-notch service and making sure every customer leaves happy. Thanks again for choosing us, and we look forward to serving you or your loved ones in the future. Goodbye for now, and take care! Sal Pappalardo General Manager

June 19, 2025

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She is a great woman. I ask her to do many things and she understood, even she did my asking. More

by Corlene Bartels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

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Jun 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad to hear that our team at Gordie Boucher Ford of Kenosha was able to assist you with everything you needed. We pride ourselves on understanding our customers requests and going above and beyond to meet their expectations. Your satisfaction is our priority, and we’re happy to have earned your trust. If you need anything else, don’t hesitate to reach out. We look forward to serving you again soon! Sal Pappalardo General Manager

June 07, 2025

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All of the staff are friendly. They were very thorough with servicing my Ford fusion. I would definitely recommend them to any of my friends. More

by Kmsgloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Cooper , Cory Knutsen, Dylan in service

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Jun 07, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manager

Jun 07, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manger

June 03, 2025

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Employee Rating

Very happy with new facility. Bradford is very helpful and kept me informed on my recent service. More

by lipperca
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Sal Pappalardo, Sam Alcazar

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Jun 03, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We're thrilled to hear you're enjoying our new facility and that Bradford provided helpful, attentive service during your recent visit. At Gordie Boucher Ford of Kenosha, we’re committed to keeping our customers informed and comfortable every step of the way. We truly appreciate your support and look forward to continuing to provide you with top-notch service in our upgraded location! Sal Pappalardo General Manger

June 03, 2025

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Just purchased my 4th vehicle from them. I won’t go anywhere for my vehicle needs. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Joe Conforti, Karen Cooper, Lauren Haak, Katie Eckman, Penny Sconzert

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Jun 03, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your continued trust and loyalty! Purchasing your 4th vehicle from Gordie Boucher Ford of Kenosha means the world to us. We're honored to be your go-to dealership for all your automotive needs, and it's customers like you who make what we do so rewarding. Whether it’s sales, service, or support—we’re always here to help. We truly appreciate your support and look forward to assisting you again in the future! Sal Pappalardo General Manager

May 20, 2025

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I would recommend Boucher to anybody. They were great for my service appointment. I’ve bought three vehicles from them so far and will continue coming back. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Karen Cooper, Lauren Haak, Sam Alcazar, Katie Eckman

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May 20, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

May 16, 2025

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Employee Rating

Stellar employees, stellar service. Extremely pleasant and friendly and knowlegable. What else could i say...you can not improve ON EXCELLENCE More

by gnrslies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Jessica Beesley, Lauren Haak, Sam Alcazar, Mel Burges, Yvette Childs, Kevin Euler , Cory Knutsen

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May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

May 01, 2025

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Employee Rating

Service department is fabulous. From the intake process with Mike all the way to mechanic Drew.. sales with Tristen and big Joe. Thank you to all who prepared my vehicle for trave More

by florestmjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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May 01, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

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