Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
83 Reviews
4.9

83 Reviews

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83 Reviews of Brianna Williams

June 06, 2026

Dealership Rating
Employee Rating

again as always my vehicle was taken care of and done on time quality service More

by james martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Burges, Terryn Clemmensen

Jun 06, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to know your Mustang received prompt, high quality attention once again. Thank you for trusting us with your service needs. Sal Pappalardo General Sales Manager 262-697-0700

June 06, 2026

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Employee Rating

Brianna was very pleasant, and the service was good, the only place I got my truck serviced at. More

by JR4592
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 06, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to know Brianna provided a welcoming and positive experience. Thank you for trusting us with your Ford service as your preferred location. We look forward to assisting with your next visit. Sal Pappalardo General Sales Manager 262-697-0700

June 05, 2026

Dealership Rating
Employee Rating

Everybody acted professionally and friendly. Great service is why I go to Boucher Ford in Kenosha More

by ANDREW.SCHAPALS
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

We’re thrilled to hear our team’s professionalism and friendliness stood out during your visit. It’s rewarding to know you trust us for your Ford service. Whenever you need us again, just let us know. Sal Pappalardo General Sales Manager 262-697-0700

June 04, 2026

Dealership Rating
Employee Rating

Good so far. Although I asked them to try and diagnose a noise I'm having with the truck and they thought it was a loose heat shield that they tightened but the n More

by RWARMOUTH3
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for your review and for choosing Gordie Boucher Ford of Kenosha. We’re glad to hear you’ve had a positive experience so far and that Brianna took good care of you during your visit. We also appreciate you letting us know that the noise is still present after the heat shield adjustment. Vehicle noises can sometimes be challenging to diagnose, and while we’re happy we were able to identify a potential cause, we understand how frustrating it is when the concern persists. We’d appreciate the opportunity to take another look and continue working toward a proper diagnosis and repair. Thank you again for your feedback and your trust in our team. We look forward to assisting you and getting your truck operating the way it should. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 03, 2026

Dealership Rating
Employee Rating

Very friendly and really know how to take care of the customers. I have been to other Ford dealerships and Boucher is by far a better experience. More

by Bandjkasprowicz
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna and our team provided such a friendly, customer-focused experience. Taking great care of our customers and making every service visit as smooth and enjoyable as possible is exactly what we strive for every day. Hearing that your experience with us stands out compared to other Ford dealerships means a great deal to our entire team. We’ll be sure to share your kind words with Brianna. Thank you again for your trust and recommendation. We look forward to assisting you with all of your future Ford service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 02, 2026

Dealership Rating
Employee Rating

Easy process. They pick up the vehicle at my house performed the service the delivered it back to my house. More

by Kawasaki_911
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna helped make your service experience easy and convenient. Our Pickup & Delivery Service is designed to save our customers time by allowing vehicle maintenance and repairs to be completed without disrupting their day. Thank you for trusting us with your vehicle. We’re happy to hear everything went smoothly, and we look forward to assisting you with all of your future vehicle service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 02, 2026

Dealership Rating
Employee Rating

Was a fast oil change, detailed explanations of things that need to be changed on my vehicle I appreciated the upfront and look forward to my next service More

by ford
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna provided a fast and efficient oil change experience while taking the time to clearly explain your vehicle’s maintenance needs. We believe in being upfront, transparent, and helping our customers make informed decisions about their vehicle care. We’ll be sure to share your kind words with Brianna. Thank you again for trusting us with your vehicle, and we look forward to seeing you at your next service visit! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 29, 2026

Dealership Rating
Employee Rating

Great service! I appreciate how transparent everybody is and how kind they are as well. More

by LKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna provided great service and that you appreciated the transparency and kindness of our team. Clear communication, honest recommendations, and exceptional customer care are exactly what we strive to provide during every service visit. We’ll be sure to share your kind words with Brianna. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 29, 2026

Dealership Rating
Employee Rating

Nice quick and easy. Perfect Clean facilities and high tech. Everyone was very pleasant to work with More

by Darwinhooverjr
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna made your experience quick, easy, and enjoyable. Providing efficient vehicle service in a clean, modern facility while delivering outstanding customer care is exactly what we strive for every day. It’s great to know you appreciated our facility, technology, and the friendliness of our team. We’ll be sure to share your kind words with Brianna. Thank you again for choosing us, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 28, 2026

Dealership Rating
Employee Rating

The staff is very friendly and extremely helpful. The service was high quality and thorough. This is the best experience I’ve ever had at any Ford dealership I’ve ever done business with. I’ll be get More

by paigesmith76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re thrilled to hear Duane, Brianna, and Jamison provided such a friendly, helpful, and thorough service experience. Delivering high-quality vehicle maintenance and repairs while making our customers feel valued is exactly what we strive for every day. Hearing that this was the best experience you’ve had at any Ford dealership means a great deal to our entire team. We’ll be sure to share your kind words with Duane, Brianna, and Jamison. Thank you again for your trust and loyalty. We’re honored to be your choice for future Ford service and maintenance needs, and we look forward to assisting you for many years to come! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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